RAFI M SAYED

• Ensure the Avocado Security Platform meets business requirements and requirements from other stakeholders.
• Work with SE team for Deployment/PoV of Avocado Security Platform in customer environment.
• Prepare project plan with timelines for QA deliverables and making sure that the team is executing as per the release cycles.
• Understanding Customer requirement and Analyze how Avocado would solve their business needs of securing their application
• Handling Escalation Team as L3 Support for our customers
• Overall responsible for QA team for release deliverables (QA involving Manual and Automation testing).
• Ensuring release meets well-defined quality standards
• Worked closely with development team and Business team to understand the requirements for Avocado Security Platform
• Develop metrics for defect analysis, and any other statistics to track.
• Stays current with QA best practices, methodologies (TDD, CD and CI) and technologies, and continue to improve the QA processes across the team and organization.
• Manage and delegate quality assurance tasks to team members.
• Manage and ensure full QA test coverage for active engineering sprints during the entire Agile development process.
• Work directly with Developers, Test Engineers, Product Managers, and Technical Program Managers to ensure quality development and quality of our applications and platforms.

• Performs quality assurance audits and security vulnerability scans of physical and virtualized Windows and Linux servers, routers, switches, and storage devices to ensure compliance with organization’s build and security standards.
• Provide technical and/or analytical expertise to integrate technology into the client’s business environment.
• Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services.
• Flawlessly performed 24% of team’s annual overall volume of 3080 audits.
• Increased audit efficiencies by more than 15% by submitting 20 audit improvement recommendations, collaborated with teammates to refine proposed solutions and determine implementation schedule.

• Analyze current processes/procedures and recommend areas of improvement to aid in the successful completion and long-term supportability of multiple device types across Cloud Managed Hosting and Application Services platforms (Switches, Routers and Firewall), Storage devices, Backup Tape Library.
• Verify hardware and software configuration and system integrity by comparing appropriate operational characteristics with predetermined of referenced standard.
• Validate that the CMDB records document the characteristics of Customer and infrastructure equipment and meets mandatory requirement to maintain our SLA
• Worked with different teams (Networking, SAN engineers, Database administrators, etc.) to insure they have the information they need to provide their piece of required solution.
• Project manage and work on multiple projects/activities concurrently.

• Projects (Backup Exec APP GRT using HYPER-V 2012 and Backup Exec MSFT AGENTS).
• Perform QA for new feature that were introduced in 2012 R2 release along with Performance Persistence Memory testing (PPM) for New Feature MSFT GRT support for Exchange 2013.
• Regression testing for different application as Exchange 2013, SharePoint 2013, SQL 2012 and AD 2012 for MSFT GRT support.
• Preparation of Test cases based on Functional Specifications for manual testing.
• Completed test cycle with in schedule time.
• Reporting and escalating problems in timely manner & follow up for issues.

• Projects (BMC BladeLogic Server Automation)
• Performed functional and regression testing for a key module in BSSA 8.2 release
• Performed documentation Anchor/Lead QA role to coordinate and get the review complete for 8.2 release
• Performed automation anchor role to coordinate and get test cases automated by contractor team and execute the suite and get automation stabilized
• Reporting and escalating problems in timely manner & follow up for issue.

• Primarily worked in the role of Lead Quality Engineer across multiple releases for Mimosa NearPoint.
• Involved in Design meeting and discussions for the assigned modules.
• Preparing project plan along with assigning work, preparing work schedules, reviewing the daily status reports.
• Performing Functional, Regression, Focus Testing, Reports & Hot Fix testing.
• Reporting bugs - Preparing Bug reports and guiding the programmers to fix the bugs.

Involved with Microsoft sale team for POC’s/PoV's for their customers. Involved in multiple projects related Active directory and Microsoft exchange migrations.

• Providing a better infrastructure & redesigning the existing setup as and when felt necessary.
• Evaluating Products which can improve the existing setup and help smooth operations.
• Managing and maintain daily operations for Network and Systems for in-house support for I-flex infrastructure.