Rafi Kollins
Toronto,ON
Summary
❖Broad academic and practical experience, with a strong background in strategic planning, finance, administration, event management, logistics, client relations, business development, marketing, forecasting, and project planning.
❖Proficient communication and leadership abilities, both working independently and as part of teams.
Proven ability to establish a positive rapport with clients, colleagues, superiors, and other professionals while working in fast-paced, target-driven roles.
❖ Advanced user of Microsoft Office Suite, as well as specialized software and applications
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Sales/Marketing Representative
Diablo/Freud Tools (Bosch Group)
Western GTA, Canada
05.2025 - 08.2025
- Trusted with a company vehicle to support travel across multiple retail locations in the Western GTA.
- Represented the Diablo brand by engaging with contractors, DIY customers, and retail staff to drive sales.
- Maintained product displays, ensuring shelves and promotional setups were fully stocked and visually appealing.
- Supported point-of-sale growth through effective merchandising strategies and in-store sales initiatives.
- Built product expertise in power tool accessories and applied industry knowledge to strengthen customer trust.
- Enhanced sales techniques through product demonstrations, upselling, and consultative selling.
Franchise Manager
Grime Fighters Outdoor Services Window Cleaning
Toronto, Canada
04.2024 - 08.2025
- Oversaw the development and implementation of strategic marketing and sales initiatives. Forecasted financials, liaised with clients, and managed payroll, HR (hiring technicians/ sales members), and administration. Trained/ supervised a team of 4 staff while maintaining a focus on superior client services.
- Developed core competencies in business operations, financial administration, and client relations while working in a fast-paced, first-point-of-contact role.
- Generated over $30,000 in revenue over a 4-month period (May- August) while maintaining high client satisfaction. Drove a 15% increase in sales by implementing targeted customer feedback systems.
Operations Manager
Westside 3 on 3 Hockey
Toronto, Canada
05.2023 - 06.2024
- Maintained accountability for operations, scheduling, and facility management.
- Coordinated referees/ timekeepers and successfully resolved disputes between players, coaches, and parents in a professional manner.
Server
Weston Golf and Country Club
Toronto, Canada
04.2023 - 08.2023
- Provided timely, courteous, and professional service to over 200 patrons per week.
- Assisted in setup and tear-down processes for banquets and events while promoting health & safety.
Sports Specialist, Facilitator
Westside Fun Day Camp
Toronto, Canada
07.2022 - 07.2022
- Led sports programming for over 150 campers aged 6-12 while maintaining a focus on positive, engaging activities.
- Managed sports facilities and equipment, ensuring availability and accuracy.
Education
Bachelor of Commerce - Sport and Event Management, Marketing
University of Guelph- Gordon S. Lang School of Business And Economics
Guelph, ON04-2026
Ontario Secondary School Diploma - Honour Roll Student
Humberside Collegiate Institute
Toronto, ON06-2022
Skills
- Strategic foresight
- Finance and administration expertise
- Event coordination and logistics
- Client relationship management
- Business growth strategies
- Marketing insights and research
- Communication proficiency
- Leadership capabilities
- Team development skills
- Sales techniques and customer support
Certification
- Valid G-Class Ontario Driver's Licence, 01/01/23
- Certified Level 1 Baseball Umpire, Toronto Baseball, 01/01/21
- Smart Serve, 01/01/23
Community Service
- Competitive Intramural Lug Hockey Captain, University of Guelph, 01/01/23, Present
- 22U AAA Baseball Team Member, High Park Junior Baseball, 01/01/23, Present
- Volunteer Baseball Coach, Humberside High School, 01/01/23, 12/31/23
- Environmental, Wellness, Investment, and Community Clubs Member, Humberside High School, 01/01/21, 12/31/22
Timeline
Field Sales/Marketing Representative
Diablo/Freud Tools (Bosch Group)
05.2025 - 08.2025
Franchise Manager
Grime Fighters Outdoor Services Window Cleaning
04.2024 - 08.2025
Operations Manager
Westside 3 on 3 Hockey
05.2023 - 06.2024
Server
Weston Golf and Country Club
04.2023 - 08.2023
Sports Specialist, Facilitator
Westside Fun Day Camp
07.2022 - 07.2022
Bachelor of Commerce - Sport and Event Management, Marketing
University of Guelph- Gordon S. Lang School of Business And Economics
Ontario Secondary School Diploma - Honour Roll Student
Humberside Collegiate Institute
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