Raffino Lanford
Santa Rosa
Summary
Dynamic and detail-oriented professional with experience at Whole Food Market, excelling in customer service and teamwork. Proven ability to enhance store appearance and customer satisfaction through effective problem-solving and organizational skills. Committed to maintaining high standards and fostering a positive shopping environment. Eager to leverage skills in a new opportunity.
Overview
2
2
years of professional experience
Work History
Team Member
Whole Food Market
04.2024 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
Brand Representative
Hollister.Co
11.2022 - 03.2025
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
Education
No Degree - Kinesiology
Santa Rosa Junior College
Santa Rosa, CA06-2027
High School Diploma -
Montgomery High School
Santa Rosa, CA06-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Equipment operation
- Willingness to learn
- Active listening
- Organizational skills
Timeline
Team Member
Whole Food Market
04.2024 - Current
Brand Representative
Hollister.Co
11.2022 - 03.2025
No Degree - Kinesiology
Santa Rosa Junior College
High School Diploma -
Montgomery High School
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