Raffi Zargarian
Los Angeles
Summary
Dynamic administrative professional handling diverse administrative functions. Skilled in managing complex schedules, maintaining accurate records, and facilitating smooth communication across teams. Brings a strong work ethic, attention to detail, and a calm, professional presence in fast-paced and sensitive environments. Dedicated to efficiency, consistency, and high-quality service.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
In N Out Medical Transport
10.2023 - Current
- Oversee ] administrative functions for a growing medical transport agency, ensuring smooth daily operations.
- Manage scheduling and dispatch coordination for patient transports, optimizing routes and staff assignments.
- Serve as the primary point of communication between drivers, healthcare facilities, and clients.
- Maintain accurate transport logs, compliance documents, and HIPAA-protected records.
- Resolve operational issues quickly and professionally to ensure reliable patient service.
- Implement organizational systems that improve response time, documentation accuracy, and team communication.
- Assist with billing support, insurance communication, and vendor relations as needed.
Administrative Assistant
Real Care Hospice
06.2021 - 09.2023
- Supported clinical and administrative teams in a compassionate hospice care environment.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained patient files, intake forms, and sensitive documentation with confidentiality.
- Answered phones, coordinated appointments, and communicated with families and providers.
- Assisted with billing, data entry, and insurance verification.
- Helped improve organization workflows to support patient-centered care.
- Collaborated with nurses, social workers, and leadership to maintain a calm, organized, and supportive environment.
Education
Bachelor of Arts - Sociology
California State University, Northridge
Northridge, CA05-2025
Skills
- Administrative Coordination
- Scheduling & Dispatch Coordination
- Patient/Client Communication
- HIPAA Compliance
- Documentation & Recordkeeping
- Microsoft Office & Google Workspace
- Problem Solving & Multitasking
- Time Management
- Customer Service
Languages
Armenian
Native or Bilingual
Timeline
Administrative Coordinator
In N Out Medical Transport
10.2023 - Current
Administrative Assistant
Real Care Hospice
06.2021 - 09.2023
Bachelor of Arts - Sociology
California State University, Northridge