RAFFAT SHEFA

Accomplished professional with extensive experience in personal banking, audit, and compliance, seeking to leverage expertise in regulatory frameworks, risk management, and process improvement in a government role. Demonstrated success in leading sustainability initiatives, enhancing operational efficiencies, and implementing strategic compliance measures. Recognized for exceptional ability to drive digital transformation and foster interdepartmental collaboration. Committed to applying these skills to support governmental objectives in financial oversight, public trust, and service excellence. Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

• Supervised team of [Number] staff members.

• The Business Intelligence Analyst Course 2023 (Udemy)
• Business Analyst: Project Management Techniques and Tools (Udemy)
• Technical Business Analytics 2023: Excel/Stats, SQL, Tableau (Udemy)
• A Framework for Analyzing Public Policies (National Collaborating Centre for Healthy Public Policy)
• Investment Funds in Canada (IFIC) - 12/01/21
• Personal Financial Service Advice (PFSA) - 12/01/21
• Financial Planning I (FP I) & II (FP II) - Completed 02/01/22 and 07/01/22
• Training on "Credit and Trade Payments", "Global Payment System", "Operational Risk & Control", "40 Online Training Course", "Foundation Program in Banking" & "Anti Money Laundering" HSBC.

Investment Funds in Canada

PFSA

Financial Planning Planning I

• Investment Funds in Canada