Rafey Abdul

• Analyzed sales and marketing data for improved strategies.
• Cultivated and maintained strategic alliances with key partners and vendors.
• Performed competitive analyses and adjusted sales and marketing strategies accordingly.
• Oversaw and maintained inventory by minimizing write-offs and controlling holding cost
• Analyze Profit and loss statements to control store's expenses
• Help clients with their project and guide them in their business development
• Creating and monitoring Purchase orders
• Supporting Both regional and National accounts
• Achieved sales by 5% over budget for the first Quarter

• Liaise with department Supervisors to Develop and implement effective Operations strategies
• Manage Operational Master Data, including creation, updates, and deletions and maintain the WMS
• Replenished inventory for different Distribution network supporting a 40% volume increase in one year with and accuracy of 95%
• Planning and Monitoring freight movement across Network
• Review zoning, ABC analysis, and primary pick reports to ensure our physical layout is as efficient as possible
• Review daily capacity reports and analyze any variations from target
• Creating SOP’s, Providing Training and support to new associates
• Implemented the Employee of the Month program

• Define and execute the end-to-end customer support experience
• understand the customer need across value, behavioral and geographical segment and define frameworks on how to serve and differentiate better for the customers
• build and modify policies to support new process
• collaborate with analytics teams to surface and action customer insights on products, process, policy, and agent efficiency. help with strategic analysis and capture information to make best decisions

• Maintaining Operations at the surface production facility and performing workovers
• Preparing Daily production & Operations plans
• Scheduling well-maintenance operations in accordance with standard procedure complying with QHSE norms
• Recording and monitoring logs for daily production activities
• Analyzing surveys for performance monitoring
• Responsible for developing technical reports and presenting these reports to statutory bodies

Additional Responsibilities include● Onsite Fire and Safety Officer, conducting fire and injury mock drills, safety education programs, and safety campaigns to promote safety awareness among workers