RAFEH ALTAF

- Processing Invoices into Unit4 for Splitsville Entertainment

- Processing invoices Into QuickBooks for Striker Bowling Solutions

- Uploading credit card receipts into Unit4 from excel using a template for statement loads and invoice loads

- Creating Reports and reconciling credit card receipts and accounts on Unit4

- Payroll, Processing weekly payments with physical copies of invoices uploaded into Unit4

- Providing remittance to suppliers on Outlook

- Coordinating between 15 centers across Canada so payments are done on time and the Accounting process is perfected.

• Processed customer invoices and maintained accurate accounts receivable records.
• Assisted in resolving billing discrepancies through effective communication with clients.
• Managed payment collections and tracked outstanding invoices for timely follow-up.
• Implemented improvements in invoice processing for increased efficiency and accuracy.

• Used data analytics to create presentation for management used in sales strategies.
• Worked directly on a Contact center project to analyze how contact centers can be more efficiently managed.
• Working on the configuration and involved in the design behind the TD Clari chatbot.
• Analyzes trends of customers from different market segments to best position products.
• Researched and led investigations into various areas to drive improvements and devise new processes.
• Collaborated with Shared Services departments to establish and enhance procedures for increasing efficiency and labor investment.
• Collected, tracked and evaluated current business and market trend data.
• Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
• Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.

• Help the head coach teach different techniques and skills to players of age 6 to 14.
• Organize tryouts and help scout players for more competitive programs of the club.
• Personally involved in player development through 1 on 1 coaching and planning sessions.
• Preparing different drills with the head coach on an ongoing basis.
• Help the administrative side of the club with player sign ups, logistics etc.

• Oversee receptionist area, including greeting visitors and responding to telephone and in-person request for information Coordinate receiving and shipping orders
• Verified and logged deadlines in response to daily inquiries and requests.
• Identified system and account issues to quickly and accurately resolve.
• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
• Entered data into spreadsheets, documents and databases, maintaining 95+% accuracy rate.