Rafal Maslowski
San Mateo
Summary
Dynamic and service-oriented Transportation Manager with a proven track record in logistics management, specializing in enhancing operational efficiency and driving cost reductions. Expertise in maximizing performance through innovative strategies and a commitment to continuous productivity improvements, supported by comprehensive training initiatives. Recognized for delivering timely and efficient transportation operations while leveraging exceptional problem-solving and critical thinking skills to effectively address challenges. Committed to fostering a culture of excellence and operational success within the transportation sector.
Overview
10
10
years of professional experience
Work History
Transportation Manager
LSG Sky Chefs
06.2025 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Oversaw team of 30+ drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
Operations Supervisor ( Transportation)
LSG Sky Chefs
09.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Operations Supervisor
Universal Logistics Holdings Inc.
02.2022 - 09.2023
- Quality and safety compliance management involving company policies and procedures
- Interacting with the customer on a daily basis, and ensuring customer satisfaction
- Manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support
- Various reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies
- Act as a liaison between the company and customers forming and maintaining positive relationships
- Delivered products on time and within budget
Operations Manager
KIKI Delivery Service
11.2019 - 02.2022
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
- Created company handbook to document corporate policies and procedures
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Oversaw financial management, budget management, accounting and payroll activities
Dispatcher/Supervisor
Need It Now
05.2016 - 11.2019
- Managed daily delivery and work schedules to maximize coverage
- Trained new drivers on the company's delivery process and effective customer service practices
- Investigated and resolved customer and vendor issues to retain business
- Inspected and monitored delivery vehicle and performed basic maintenance
Education
Finance -
Northeastern Illinois University
Chicago, IL12.2017
Skills
- Fleet management
- Dispatch operations
- Warehouse management
- Safety regulations implementation
- Performance maximization
- Continuous improvement
- Policy development
- Transportation regulations
- Budget control
- Assignment coordination
- Schedule control
- Staff recruitment
Timeline
Transportation Manager
LSG Sky Chefs
06.2025 - Current
Operations Supervisor ( Transportation)
LSG Sky Chefs
09.2023 - Current
Operations Supervisor
Universal Logistics Holdings Inc.
02.2022 - 09.2023
Operations Manager
KIKI Delivery Service
11.2019 - 02.2022
Dispatcher/Supervisor
Need It Now
05.2016 - 11.2019
Finance -
Northeastern Illinois University