Rafael F. Limas
Cebu City,Philippines
Summary
Bartender with 16+ years of international experience in luxury hotels and cruise ships. Skilled in cocktails, high-volume service, and guest satisfaction. Friendly, reliable, and professional, seeking to bring expertise to Canada’s hospitality industry.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Bartender
Norwegian Cruise Line
Miami, FL
06.2016 - Current
- Prepare, mix, and serve alcoholic and non-alcoholic beverages to guests.
- Make recommendations based on guest preferences.
- Handle guest complaints or concerns with professionalism and courtesy.
- Track and replenish bar stock, including liquor, mixers, and garnishes.
- Keep the bar area clean, organized, and sanitized at all times.
- Coordinate with waitstaff to ensure timely delivery of drinks to tables or rooms.
- Trained new crew members on bartending techniques and customer service standards.
Bartender
Waterfront Cebu City Hotel and Casino
Cebu, Philippines
04.2008 - 06.2016
- Create signature cocktails and suggest drink pairings.
- Provide best in class customer experiences to all guests.
- Ensure compliance with hotel safety, hygiene, and sanitation standards.
- Resolved customer complaints promptly to enhance overall experience.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
University of San Jose-Recoletos
Cebu City, Philippines 09.2001 - 09.2004
Skills
- Beverage preparation
- POS operation
- Inventory management
- Time management
- Resiliency
- Problem solving
- Customer service
- Mixology
- Upselling techniques
- Hospitality and accommodation
- Craft cocktail preparation
Timeline
Bartender
Norwegian Cruise Line
06.2016 - Current
Bartender
Waterfront Cebu City Hotel and Casino
04.2008 - 06.2016
University of San Jose-Recoletos
09.2001 - 09.2004