Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rafael Aren Yap

Toronto

Summary

Professional technician with solid grounding in meter installation, maintenance, and troubleshooting. Strong collaborative focus, adaptable to changing needs, and reliable in achieving results. Expertise in using specialized tools, ensuring compliance with safety protocols, and providing accurate readings. Known for problem-solving abilities and effective communication skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Meter Technician 2

Metergy Solutions Inc.
12.2023 - Current
  • Perform meter installation inspections on Electrical Sub-metering, Water Meters, Thermal Meters and Gas Meter.
  • Identify and communicate all deficiencies on all meter installations. Where reasonable, perform repairs necessary to address deficiencies.
  • Residential and Retail (120v) - Common Area / Boundary meter S-E-04 installation inspection.
  • Assist Meter Technician 3 on commissioning Electrical Meters (347V and 600V).
  • Meter network installation.
  • Service Operations/Troubleshooting/Meter Downloads.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Conducted routine inspections and maintenance on various meter types to ensure functionality and accuracy.
  • Collaborated with cross-functional teams to troubleshoot and resolve technical issues impacting service delivery.
  • Trained junior technicians on best practices for meter installation, calibration, and maintenance procedures.
  • Ensured accurate billing for clients, diligently verifying and correcting meter readings.
  • Enhanced customer satisfaction by efficiently resolving meter-related issues in a timely manner.
  • Completed timely retrofit projects for upgrading outdated equipment with minimal disruption to client services.
  • Perform meter exchanges on 120/208V, 347V and 600V systems
  • Perform Customer Meter (suite and commercial) Investigations
  • Assembly of metering and all related equipment to support installations and operations.

Meter Technician

VIP Meter Services, Verification & Inspection Professional Inc.
08.2019 - 12.2023
  • Meter Installation commissioning and as-built documentation.
  • Service Calls and Technical support
  • Project application design, configuration and installation specification.
  • Project management and completion schedules.
  • Conducted thorough inspections and verification of metering equipment to ensure compliance with industry standards.

Pre-sales Engineer

Site Technology Ltd Co.
08.2019 - 08.2021
  • Responsible for solution design on uninterruptible power supply and solar energy system ensuring the most viable, effective solution to meet customer’s requirements
  • Formulate responses for tender submissions
  • Provide assistance to project functions, in technical and design on pre- and post-sales
  • Prepared technical bidding documents for uninterruptible power supply and solar energy system
  • Prepare compliance statement in compliance to projects specifications
  • Analyze commissioning reports and provide proper documentation
  • Configured and modified product systems to meet customer-specific needs
  • Prepare battery sizing as per customer specification and autonomy
  • CAD / DRAFTING
  • Creating detailed drawing of floor plan, single line diagram and equipment's location uninterruptible power supply and solar energy system using AutoCAD.
  • Creating 3D proposal solar drawings for presentation to clients meeting
  • Creating battery racks as per design and location constraints.
  • Perform on-site surveying for data center, uninterruptible power supply and solar energy
  • Collaborated with sales teams to develop technical presentations for client engagements.
  • Provided expert guidance on product capabilities during pre-sales discussions and strategy sessions.
  • Developed technical documentation and resources to support sales processes and client inquiries.
  • Created customized proposals that highlighted the unique value proposition of products for each prospective client.
  • Managed the RFP/RFI response process, ensuring timely delivery of accurate and comprehensive proposals to prospective clients.

Education

College Diploma - Energy System Engineering Technician

Centennial College
Toronto, ON
01.2023

B.Sc. Degree - Electronic Engineering

Asia Pacific College
Philippines
01.2018

Skills

  • Experienced with hand tool applications
  • Electrical Meter Installation
  • Troubleshooting of utility meters
  • Electrical safety
  • Safety measures and policies
  • Proficient in MS Software
  • Problem-solving abilities
  • Team collaboration
  • Multimeter usage
  • Customer support
  • Field service
  • First aid and CPR

Languages

English
Full Professional

Certification

  • Certified Client Service Specialist (CCSS) Certification Program The Experience Advisors Completed on June 2024
  • OACETT, associate member Ontario Association of Certified Engineering Technicians and Technologists

Timeline

Meter Technician 2

Metergy Solutions Inc.
12.2023 - Current

Meter Technician

VIP Meter Services, Verification & Inspection Professional Inc.
08.2019 - 12.2023

Pre-sales Engineer

Site Technology Ltd Co.
08.2019 - 08.2021

College Diploma - Energy System Engineering Technician

Centennial College

B.Sc. Degree - Electronic Engineering

Asia Pacific College

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Rafael Aren Yap