Rafael Salcedo
Palmdale
Summary
Results-driven professional with a strong background in vehicle sales and customer engagement. Known for effective communication and time management, contributing to successful sales transactions and enhanced customer experiences.
Overview
7
7
years of professional experience
Work History
Internet Sales Manager
Trust Palmdale Honda
Palmdale
04.2025 - Current
- Assisted customers in selecting vehicles that matched their preferences.
- Managed customer inquiries and provided timely follow-up communication.
- Maintained up-to-date knowledge of inventory and pricing.
- Collaborated with finance team to finalize sales transactions smoothly.
- Participated in dealership events to promote new vehicle launches.
- Utilized CRM software to track leads and manage customer interactions.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Fleet Manager
Rydell Chrysler Dodge Jeep Ram
San Fernando
03.2018 - 02.2022
- Managed daily operations for vehicle fleet maintenance and scheduling.
- Coordinated with service departments to ensure timely repairs and inspections.
- Oversaw vehicle inventory management and acquisition processes.
- Implemented safety protocols for fleet operation compliance and risk reduction.
- Trained staff on best practices for vehicle handling and maintenance procedures.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
Education
High School Diploma -
San Fernando High School
San Fernando06-2014
Skills
- Customer relationship management
- Vehicles inspection
- Effective communication
- Time management
- Team collaboration
- Vehicle sales techniques
- Appointment scheduling
Languages
Spanish
Professional
Timeline
Internet Sales Manager
Trust Palmdale Honda
04.2025 - Current
Fleet Manager
Rydell Chrysler Dodge Jeep Ram
03.2018 - 02.2022
High School Diploma -
San Fernando High School