Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Rodriguez

San Francisco

Summary

I am a result oriented food service professional with administrative, operations, and management experience in medium sized facilities. I am experienced in supervision, accounting, payroll, budgeting, employee development, inventory control, purchasing, public relations and strategic planning. I have excellent inter-personal skills, and a team player; have the ability to work on all levels of an organization, trouble shooting and problem solving abilities.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

30
30
years of professional experience

Work History

Moscone Center
San Francisco, CA
01.2013 - Current
  • - Dock Supervisor - shipping and receiving all food and beverage coming from Moscone West, to North and South Buildings ensure all merchandise get delivered to their proper establishments and office meeting rooms
  • - Food and Beverage - Deliver product to proper venue, fine dining to buffet and catering. Bar Set up

Flatiron Construction (Union 22)
San Francisco, CA
01.1997 - Current
  • - Form Work
  • - Stem Walls
  • - Overhangs
  • - Bridge Work

General Manager of Operations

Moscone Center
San Francisco, CA
04.2015 - 02.2026
  • Oversaw daily operations to ensure seamless event execution and optimal guest experiences.
  • Implemented process improvements to enhance operational efficiency and reduce costs.
  • Developed strategic plans for resource allocation and event scheduling, optimizing venue usage.
  • Led cross-functional teams in executing large-scale events, driving collaboration across departments.
  • Established performance metrics to assess staff productivity and quality of service delivery.
  • Trained and mentored junior managers, fostering professional growth within the team.
  • Analyzed operational data to identify trends, informing decision-making for future initiatives.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.

Acrobat Outsourcing
San Francisco, CA
01.2012 - 01.2017
  • - Busser - Picking up Glassware and Dishware
  • - Bartending - Mixing Drinks, Stocking Bar, Inventory
  • - Server – Fine Dining, Buffet, Table Service
  • - Staff Management – Organize Events, Manage staff in operations of events

Education

High School Diploma -

Imperial Beach San Diego
San Diego
01-1997

General Construction -

Imperial Beach San Diego
San Diego
01-1997

Job Corps - Construction

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Excellent communication

Languages

Spanish
Full Professional

Timeline

General Manager of Operations

Moscone Center
04.2015 - 02.2026

Moscone Center
01.2013 - Current

Acrobat Outsourcing
01.2012 - 01.2017

Flatiron Construction (Union 22)
01.1997 - Current

Job Corps - Construction

High School Diploma -

Imperial Beach San Diego

General Construction -

Imperial Beach San Diego
Rafael Rodriguez