RAFAEL PURECO

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized system performance thorough testing and analysis.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Streamlined communication, introducing centralized platform for logging and tracking technical issues.
• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
• Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Worked with diverse types of weather and ground conditions.
• Demonstrated to customers proper methods for operating equipment after it had been installed.

General maintenance, service and emergency calls

General turnovers , construction, cabinetry, window installation, electrical,plumbing, carpintery in general, flooring, painting, BUILDING ANDINSTALLATION OF DOORS(interior and exterior) , installation of all sorts of fixtures, general troubleshooting and maintenance calls

Being on calll for service and emergency calls

In charge of General maintenance of four apartment buildings in silver lake , Pasadena and Korea Town, turn overs and being on call for service and emergency calls