Rafael Orozco
San Jose
Summary
Dedicated Night Supervisor skilled in site and building management, ensuring employee coverage and customer satisfaction. Proven ability to drive team performance through effective training and problem-solving.
Overview
19
19
years of professional experience
Work History
Night Supervisor
One Source Janitorial
01.2009 - 01.2014
- As night Supervisor I support my manager will all scheduled projects that have to be done after hours.
- Report any call offs and ensure all night assignments are taken care of.
- Support with many cleanroom/lab detailing and Utility services.
- Nightly reports to reporting Day Manager.
- Ensuring constant employee coverage and customer satisfaction.
- Controlled and safe environments with effective monthly trainings for all employees.
- Prepare and present new ideas to management to improve employee satisfaction and efficiency.
Foreman
ISS – Janitorial
01.2001 - 01.2009
- Reporting to Night supervisor on what services/tasks need to be completed.
- Working with co-workers and assisting when call offs occur.
- Carpet and floor care for scheduled tickets.
- Stripping and waxing.
- Carpet bonneting/cleaning and extracting.
- Floor burnishing and detail cleaning.
- Completing special projects and ticketed requests.
Foreman
Commercial Building Maintenance
01.1995 - 01.2001
- Starting off as Janitor support and worked my way of to project lead and eventually Foreman.
- I supported with nightly tasks and specialty work with our Utility team.
- Reporting to supervisor supplies needed and closing off work orders in our nightly reports.
- Complete daily work orders provided by Supervisor.
- Make biweekly orders of sanitary supplies with Supervisor.
- Strip and Wax floors and carpet cleaning.
- Janitorial assignment quality checks.
- Call off support.
Skills
- Site and Building Management
- Facility management
- Employee scheduling
- Cleanroom protocols
- Health and safety compliance
- Utility service oversight
- Customer satisfaction
- Cleaning facility’s
- Supervising Experience
- Facilities Maintenance
Timeline
Night Supervisor
One Source Janitorial
01.2009 - 01.2014
Foreman
ISS – Janitorial
01.2001 - 01.2009
Foreman
Commercial Building Maintenance
01.1995 - 01.2001
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