Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rafael Mejia

Sun Valley

Summary

Dynamic and results-driven professional with experience at Target, excelling in inventory management and time management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining high-quality standards in fast-paced environments while demonstrating critical thinking and problem-solving skills. Adaptable and committed to achieving operational excellence.

Overview

14
14
years of professional experience

Work History

Pizzaiolo/Cook

Setebello Pizzeria
01.2021 - Current
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.

Shift Lead Manager, Cook

Smash House Burgers
05.2021 - 08.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Logistics/Backroom

Target
09.2011 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Cook

Tender Greens
05.2012 - 03.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Education

North Hollywood High School
North Hollywood
06.2011

Skills

  • Inventory management
  • Food safety compliance
  • Recipe adherence
  • Quality control
  • Time management
  • Customer service
  • Team collaboration
  • Effective communication
  • Task prioritization
  • Critical thinking
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Active listening
  • Decision-making
  • Problem resolution

Languages

Spanish
Full Professional

Timeline

Shift Lead Manager, Cook

Smash House Burgers
05.2021 - 08.2023

Pizzaiolo/Cook

Setebello Pizzeria
01.2021 - Current

Cook

Tender Greens
05.2012 - 03.2021

Logistics/Backroom

Target
09.2011 - 06.2022

North Hollywood High School

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Rafael Mejia