Rafael Hernandez Meza

The Recruiting and Onboarding Associate is responsible for activities supporting the recruitment process as well as the processing and onboarding of new hires, promotions and transfers for the organization. Delivers excellent customer service to employees at all levels of the organization and multitask to execute a variety of administrative tasks within the technical platforms utilized by the organization and/or department. Coordinate and support the candidate selection process. This includes, but not limited to interview scheduling for key stakeholders, interfacing with candidates and department staff as well as, monitoring progression of the candidate interview process to ensure a positive experience for candidates, new hires and clients. Coordinate the offer acceptance process to ensure transitions and onboarding. Facilitate and monitor the background check, drug screening and all other onboarding processes are brought to completion to ensure successful recruitment processing. Collect and/or ensure that all new hire and recruitment documentation has been received, completed accurately and is timely. Responsible for assisting Recruitment with managing job postings and job requisitions. This includes, providing support in the creation, auditing and assignment of job requisitions. Ensure sensitive information remains confidential and protect personal information when processing recruitment transactions and addressing employee, candidate or new hire inquiries, in line with the organizations data privacy requirements. Ensure compliance with departmental practices, applicable local, state and federal laws and regulations.

• Coordinated recruitment process by posting job ads, reviewing resumes, screening applicants over the phone, and scheduling interviews with operation managers to streamline hiring.
• Facilitated employee onboarding process by introducing new hires to company culture and policies.
• Handled day-to-day branch employee issues, including receiving applications, processing new hire paperwork, conducting background checks, coordinating benefits, and managing exit interviews and terminations, ensuring compliance with human resource policies and procedures.
• Assisted with administration of company benefit plans, including managing benefit eligibility, enrollments, terminations, and payments to ensure accurate employee support.
• Administer the payroll function of HR; entering PTO, Vacation time and Sick time
• Maintain employee files and records both electronically and paper forms
• Process New Hire requests, Terminations and PAFs
• Draft letters, Job Descriptions and assist in developing Human Resources Standard Operating Procedures
• Perform reference checks and other pre-employment background activities for potential candidates
• Perform a wide variety of technical and complex administrative functions, projects coordination and program management responsibilities

• Achieved monthly sales quotas by analyzing sales trends and adjusting strategies accordingly.
• Managing store operations
• Managing a team of 6 employees
• Managing trainings
• Conducting interviews

• Processed transactions efficiently at the cash register.
• Provided customer service assistance to enhance client satisfaction.
• Restocked shelves with merchandise to maintain inventory levels.

• Provided exceptional customer service to enhance shopper experience
• Managed cash register operations, ensuring accurate transactions and customer satisfaction
• Achieved monthly sales quotas for shoes through effective product recommendations