Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Rafael Hernandez

Hawthorne

Summary

Dedicated Evs Senior Custodian at UCLA Medical Center, skilled in chemical handling and safety compliance. Successfully trained new staff, enhancing team efficiency and maintaining high standards in facility management. Known for exceptional problem resolution and customer service, ensuring a clean and safe environment for all.

Overview

9
9
years of professional experience

Work History

Evs Senior Custodian

UCLA Medical Center
Santa Monica
04.2024 - Current
  • Replenished restroom supplies such as paper towels, toilet tissue, and soap.
  • Assisted with the setup of rooms for meetings and events.
  • Followed safety procedures while operating machinery like floor buffers and wet and dry vacuums.
  • Trained new staff members in custodial duties and protocols.
  • Removed trash from building areas on a regular basis.
  • Used chemical cleaners according to manufacturer's instructions for safe use.
  • Cleaned up spills promptly using appropriate cleaning materials.
  • Adhered to all applicable regulations regarding health, safety, environmental protection standards.
  • Maintained and cleaned assigned areas, including vacuuming carpets, mopping floors, dusting furniture, and washing windows.
  • Provided assistance to other departments when requested by supervisor.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Supervisor of Operations

Home Depot
Hawthorne
08.2016 - 03.2024
  • Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Evaluated existing processes regularly for potential optimization opportunities.
  • Developed and implemented policies and procedures for efficient workflow.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Collaborated with senior leadership on strategic initiatives related to operations.

Education

High School Diploma -

Leuzinger
Hawthorne, CA
06-2014

Skills

  • Chemical handling
  • Equipment maintenance
  • Safety compliance
  • Supply replenishment
  • Facility management
  • Customer service
  • Problem resolution

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Evs Senior Custodian

UCLA Medical Center
04.2024 - Current

Supervisor of Operations

Home Depot
08.2016 - 03.2024

High School Diploma -

Leuzinger

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Rafael Hernandez