Rafael Gonzalez
Fallbrook
Summary
Reliable machine operator with hands-on experience in encapsulation, compounding, and liquid bottling operations, including Kamata encapsulation machines. Skilled in machine operation, GMP/SOP compliance, and troubleshooting, with strong mechanical aptitude and attention to detail. Demonstrated ability to lead workflows and make decisions under pressure, ready to excel as a Production Supervisor.
Overview
4
4
years of professional experience
Work History
Machine Operator
Nordic Naturals
09.2024 - Current
- Operate and monitor Kamata encapsulation machines and primary tumblers, ensuring consistent output, accurate quantity, and high product quality
- Adjust machine settings and controls in preparation for production, following batch record specifications
- Conduct weight checks and verify ribbon thickness, ensuring each capsule meets batch record specifications
- Complete production paperwork, prepare for clearances, and ensure compliance with GMP standards
- Perform changeovers between different medicine products efficiently and safely
- Used cranes to safely remove and replace machine pumps, and disassembled additional machine components during specific changeovers while following all safety and SOP requirements.
- Troubleshoot minor equipment issues and coordinate with maintenance for complex problems
- Maintain a clean, organized, and compliant work area, strictly following SOPs and safety protocols
- Demonstrate reliability, efficiency, and attention to detail, contributing to smooth daily production
Liquid Line Compounding Operator
Nordic Naturals
03.2024 - 09.2024
- Reviewed daily production schedules to identify upcoming liquid formulas and prepare materials and equipment accordingly.
- Retrieved oil drums and raw ingredients from the warehouse, verifying correct lot numbers and materials according to batch record requirements.
- Followed batch record instructions to prepare vitamin blends, flavors, and other recipe components for accurate formulation.
- Cleaned and sanitized compounding equipment—including hoses, pumps, and the main medicine tank—in accordance with GMP and SOP standards.
- Completed area clearance preparations and coordinated with Quality Assurance to ensure equipment and work areas were approved before production.
- Pumped oil-based medicines into tanks and monitored the process to maintain efficiency, accuracy, and product integrity.
- Performed post-production sanitation and cleanup, and supported liquid line packaging area to maintain workflow and meet production goals.
Sales Associate
Metro by T-Mobile
03.2023 - 03.2024
- Performed opening inventory audits to verify accurate stock levels of devices and accessories, ensuring all products matched system records.
- Maintained store readiness by cleaning, organizing displays, and preparing sales materials before opening.
- Greeted and assisted customers, identifying needs and recommending phone plans, devices, and add-ons to drive sales and customer retention.
- Troubleshot customer issues related to devices, data, and service; coordinated with DSG support to resolve complex concerns quickly and professionally.
- Processed transactions including device purchases, bill payments, activations, upgrades, and account changes using POS systems.
- Balanced the cash register daily, reconciled payments, and secured deposits in the store safe per company policy.
- Delivered excellent customer service, maintained high customer satisfaction, and consistently worked toward meeting or exceeding store sales goals.
Car Wash Attendant
Fallbrook Car Wash
12.2022 - 03.2023
- Rinsed vehicles and dried surfaces using cloths, squeegees, or air compressors to ensure a spotless finish.
- Provided exceptional customer service by informing customers about service options, pricing, promotions, and membership benefits.
- Evaluated vehicle exteriors prior to service to identify issues and communicate them clearly to customers.
- Washed vehicle exteriors, applied top coats or polish, and detailed interiors using proper equipment and tools.
- Operated hoses, vacuums, and other car wash equipment to meet service quality standards.
Landscaper
El Dorado Landscape
12.2021 - 08.2022
- Maintained lawns, gardens, and landscaped areas by mowing, trimming, pruning, and weeding to ensure clean and healthy grounds.
- Operated landscaping tools and equipment safely, including weed whackers, trimmers, and lawn mowers.
- Cleared debris, branches, and overgrowth, maintaining tidy and visually appealing outdoor spaces.
- Assisted with planting, fertilization, and seasonal landscaping projects to support overall property upkeep.
- Demonstrated reliability, attention to detail, and consistent work ethic in completing assigned tasks efficiently.
Education
High School Diploma -
Fallbrook High School
Fallbrook, CA06-2022
Skills
- Machine Operation
- Critical thinking and time management
- Leadership Potential
- Decision Making under pressure
- Adaptability and Task Management
- Crane operation and equipment handling
- Attention to detail and accuracy
- Communication and Team work
- Safe work practices
- Mechanical Aptitude
- GMP and SOP compliance
- Dependable and reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Machine Operator
Nordic Naturals
09.2024 - Current
Liquid Line Compounding Operator
Nordic Naturals
03.2024 - 09.2024
Sales Associate
Metro by T-Mobile
03.2023 - 03.2024
Car Wash Attendant
Fallbrook Car Wash
12.2022 - 03.2023
Landscaper
El Dorado Landscape
12.2021 - 08.2022
High School Diploma -
Fallbrook High School