Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Figueroa

Oxnard

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Server

Oakmont Of Riverpark
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with residents.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Team Member

Blaze Pizza
07.2023 - Current
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used proper techniques to prepare food and ingredients.
  • Prepared food orders, cooking on wood stone.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Served food promptly with focused attention to customer needs.

Education

HIGH SCHOOL DIPLOMA -

Oxnard High School
06.2023

Skills

  • Team Collaboration
  • Verbal and Written Communication
  • Attention to Detail
  • Organized
  • Food Running
  • Beverage Preparation
  • Guest Engagement
  • Order Management
  • Supply Restocking
  • Table Setting
  • Safe Food Handling
  • Food Station Setup

Languages

Spanish

Timeline

Server

Oakmont Of Riverpark
08.2023 - Current

Team Member

Blaze Pizza
07.2023 - Current

HIGH SCHOOL DIPLOMA -

Oxnard High School
Rafael Figueroa