Adaptable Asset Protection Specialist skilled in investigation, security and loss prevention demonstrated over 6 years of industry experience. Advanced knowledge of external and internal procedures with a history of building and maintaining productive partnerships with law enforcement officials.
Work History
Asset Protection Specialist
4 Years
The Home Depot | 11.2022 - Current
Monitor sales floor activity to identify unusual behavior and address concerns before escalation.
Document incidents clearly and follow store procedures for reporting, evidence handling, and escalation.
Support customer interactions with calm, professional responses during policy questions and security concerns.
Use CCTV systems to review suspicious activity and assist with incident follow-up.
Respond to suspected theft situations using de-escalation and problem resolution skills.
Contact: Michael Trejo (818) 809-4282
Asset Protection Detective
1 Year 3 Months
Macy's | 07.2021 - 10.2022
Identified, investigated and resolved internal and external theft and fraud.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Contact: Alejandra Casas (818) 307-7187
Target Security Specialist
2 Years 3 Months
Target | 02.2019 - 05.2021
Maintained and assessed safe and secure standards throughout the store
Prevented theft and shortage by performing receipt checks
Provided service and a shopping experience that meets the needs of the guest
Welcomed and engaged guests in the front and on the sales floor
Responded to and submitted appropriate documentation for security incidents
Contact: Brenda Pena (424) 201-9096
Education
Bachelor’s Of Science - Kinesiology-Exercise
Science
California State University | Northridge, CA | 05.2018
Associate’s Degree - General Studies
Pierce College | Winnetka, CA | 06.2016
Skills
Conflict Resolution
Good Work Ethic
CCTV Systems
Friendly
Positive Attitude
Reliable & Trustworthy
Post-incident documentation
Team Building
Computer Skills
Problem Resolution
Certification
Security Guard Card
Timeline
Asset Protection Specialist
The Home Depot
11.2022 - CurrentRead More
Asset Protection Detective
Macy's
07.2021 - 10.2022Read More
Target Security Specialist
Target
02.2019 - 05.2021Read More
Pierce College
Associate’s Degree from General Studies
Read More
California State University
Bachelor’s Of Science from Kinesiology-Exercise
Science