Rafael Broche

Lloyd's Register: An insurance and certification company where my role was centered on the development of their internal work platform. I was responsible for overseeing the company's software operations, including maintenance and security. My duties included ensuring the software's reliability and safeguarding it against potential security threats.

• Recommended options for disaster recovery and remote access security.
• Trained and mentored junior engineers, providing guidance and direction.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Integrated data, voice and video networks for use in multi-site installations.
• Integrated fixed wireless connectivity into facilities requiring high-speed networks.
• Provided faculty and staff with security software and network configuration support.
• Created powerful Content Management Systems to serve as interface for client.

SNET (Street Network): This was a personal project that I founded and led for nearly a decade. Its main goal was to establish the largest private wireless local network in Cuba. Given the extremely limited internet access in the country, SNET was designed to meet these connectivity needs. At its peak, the network boasted over 15,000 registered users, with more than 5,000 active users at any time of the day, covering most of Havana.

• Integrated fixed wireless connectivity into facilities requiring high-speed networks.
• Provided faculty and staff with security software and network configuration support.
• Organized frameworks to transfer secure data from internal to external and public networks.
• Integrated data, voice and video networks for use in multi-site installations.
• Established robust infrastructure and data capacity for new applications.
• Collaborated with security teams to design robust network protection strategies against cyber threats such as malware or unauthorized access attempts.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
• Performed unit testing of web applications and troubleshot issues.

DeSoft: A software development company where my primary role involved software creation and auditing. I was responsible for developing innovative software solutions and conducting thorough audits to ensure the quality and functionality of the software produced.

• Installed and configured operating systems and applications.
• Configured hardware, devices, and software to set up work stations for employees.
• Secured sensitive data by establishing robust cybersecurity measures and protocols.
• Performed server backups and changed and replaced backup tapes daily.
• Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
• Optimized network performance through regular monitoring and maintenance.
• Installed, configured and maintained computer systems and network connections.
• Diagnosed and troubleshot hardware, software and network issues.
• Maintained network hardware and software and monitored network to support network availability to end users.