Rafael Bittencourt

• Transitioned from Software Developer to Development Manager, gaining expertise in technology leadership and team management.
• Led a fully remote team, maintaining and improving productivity through effective collaboration tools and consistent communication, including daily stand-ups and weekly one-on-ones.
• Delegated tasks effectively, setting clear goals and empowering team members to take ownership of their work while providing guidance and feedback as needed.
• Conducted regular one-on-one meetings to understand team members' career aspirations, collaborating on development plans and identifying growth opportunities in technology and leadership.
• Supported professional growth by encouraging team members to enhance skills in areas such as architecture and code review, and by facilitating participation in training programs and certifications.
• Managed project lifecycles by coordinating resources and timelines effectively.
• Implemented process improvements that enhanced operational efficiency and quality standards.
• Collaborated with stakeholders to align project goals with business objectives.
• Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.

• Facilitated risk assessments to identify potential challenges and devise mitigation strategies.

• Worked on the development and maintenance of several branches of ERP solutions - one of the company's main applications.
• Worked on projects with more than 60 customers in several branches of activities.
• Development with C# Microsoft .NET, Visual Basic 6 and SQL Server database.
• Continued analysis and implementation of improvements in the software marketed by the company, negotiating directly with the customers the best solutions for the demands raised.
• Created a logistics system for product delivery, aimed at reducing transportation costs and delivery time.
• Integration with various commercial partner software.
• Implemented the source code versioning system through SVN.
• Realized improvements in the codebase to decouple pre-existing structures to allow for better scalability of code.
• The constant change in the ERP billing system aiming at the adaptation of new Brazilian tax rules.
• Worked with the team in developing a new ERP for the company based on C#.NET MVC, HTML, CSS, JavaScript, jQuery, AJAX, JSON, XML.

• Responsible for the analysis, design, implementation, and development of the ERP system used by the whole company in three different states, to reduce costs, deadlines, and quality.
• Company with a structure of 23 subsidiaries and 7,000 employees.
• Coordination of technical support, maintenance, and ERP development team.
• Training and follow-up to the users of the three states served by the organization, with the aim of developing and improving the correct functioning of these systems.
• Conducted studies on the creation and modification of methodologies and procedures necessary for the development of systems.
• Elaboration of norms, procedures, and projects in the IT area.
• Active participation in the company's management, providing useful insights and data for the decision-making process.
• Support the branches, planning, organization, and maintenance of the structure of the systems developed.
• Analysis of new business projects and absorption of new regions for operation, implementation of operational units, and participation directly in the strategic and operational planning of the IT area.