Rafael Bersamin
Mississauga,Canada
Summary
Dynamic and results-oriented professional with extensive experience in retail and inventory management, notably at Dragon Vape. Demonstrated expertise in retail merchandising and exceptional customer service, enhancing customer satisfaction and streamlining inventory processes. Skilled in problem-solving and effective communication, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dragon Vape
Mississauga, Canada
01.2023 - 01.2024
- Learned about and sold new products and units
- Helping customers with set up with products
- Stocked shelves
- Kept and managed inventory with POS
- Handling and receiving shipping orders from vendors and for customers
Production Associate
Stackpole
Mississauga, Canada
01.2021 - 01.2022
- Heat treated metal powder parts in furnace
- Cleaned station
- Learn multiple stations
- Load and receive parts for machine
- Measure and record parts in lab
Grocery Night Clerk
Real Canadian Superstore
Mississauga, Canada
01.2019 - 01.2020
- Received shipping
- Face and stock shelves
- Waste management
- Organizing and cleaning aisles
Stock Management/ Shipping and Receiving
Jollibee
Mississauga, Canada
01.2018 - 12.2018
- Ship and receive deliveries
- Stock shelves
- Work in warehouse and back of house
- Keep inventory
- Drive to store and warehouse locations to deliver supplies
Education
certificate - Cybersecurity Fundamentals & Advanced Studies
York University
01.2023
certificate - Mechanical Engineering Plumbing Techniques
Sheridan College
01.2019
Graduated - SHSM Construction, Construction Coop
Meadowvale Secondary School
01.2018
Skills
- Retail merchandising expertise
- Problem-solving skills
- Product demonstrations
- Excellent communication skills
- Exceptional customer service
- Listening skills
Timeline
Sales Associate
Dragon Vape
01.2023 - 01.2024
Production Associate
Stackpole
01.2021 - 01.2022
Grocery Night Clerk
Real Canadian Superstore
01.2019 - 01.2020
Stock Management/ Shipping and Receiving
Jollibee
01.2018 - 12.2018
certificate - Cybersecurity Fundamentals & Advanced Studies
York University
certificate - Mechanical Engineering Plumbing Techniques
Sheridan College
Graduated - SHSM Construction, Construction Coop
Meadowvale Secondary School
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