RAFAAT MOHAMMAD
Windsor
Summary
Accomplished Journeyman Diesel Mechanic at CHUCKS TRUCK SERVICE CENTER, recognized for exceptional skills in electrical troubleshooting and urgent repair management. Demonstrates a proven ability to exceed customer satisfaction through advanced engine component rebuilding techniques. Committed to continuous learning and innovation, contributing to enhanced operational efficiency within collaborative team settings. Adept at performing under pressure while effectively adapting to new challenges that align with organizational goals.
Overview
6
6
years of professional experience
Work History
Journeyman Diesel Mechanic
CHUCKS TRUCK SERVICE CENTER
Windsor
11.2018 - Current
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Tested electrical circuits for faults using diagnostic computers.
- Disassembled and overhauled internal combustion engines, pumps and generators.
- Utilized computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Rebuilt faulty hydraulic systems including pumps and cylinders.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Diagnosed mechanical problems and made necessary repairs.
- Inspected vehicles for safety issues and roadworthiness.
- Worked with a team of mechanics to complete projects efficiently within time limits.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Performed preventative maintenance on diesel engines and equipment.
- Adjusted timing on fuel injection systems and replaced fuel injectors.
- Conferred with customers to obtain descriptions of vehicle problems and discuss repair requirements.
- Maintained cleanliness of work area throughout day; organized tools and supplies before leaving shop each night.
- Rebuilt or replaced major components in diesel engines, such as turbos and cylinder heads.
- Assisted other mechanics with more complex repairs; provided guidance when needed.
- Diagnosed and repaired various types of diesel engine malfunctions, including fuel injection systems and electrical components.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Kept up-to-date on the latest advancements in automotive technology through continuing education courses.
- Managed a high volume of emergency calls with professionalism and empathy.
- Provided roadside assistance to stranded motorists, including tire changes, jump-starts, and fuel delivery.
- Mastered camber, caster, toe-in and toe-out and adjusted angles for optimum alignment and vehicle ride.
- Provided on-site emergency repair services to minimize downtime during operations.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON05-2020
Skills
- Electrical Troubleshooting Expertise
- Rebuilding Engine Components
- Emissions Management
- HVAC System Knowledge
- Electronic Control Systems
- Automotive Gearbox Repair
- Turbocharger Overhaul Expertise
- Suspension System Maintenance
- Specialized Welding Skills
- Heavy Equipment Maintenance
- Expertise in Vehicle Alignment
- Hydraulic Repair Expertise
- Urgent Repair Management
- Engine Function Analysis
- Emergency Road Assistance
Languages
English
Professional
Arabic
Professional
Affiliations
- gym and calisthenics
Timeline
Journeyman Diesel Mechanic
CHUCKS TRUCK SERVICE CENTER
11.2018 - Current
High School Diploma -
St. Clair College of Applied Arts And Technology