Raeyata Jack
Woodland Hills
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
3
3
years of professional experience
Work History
Mental Health Technician
La Ventana Treatment Center
07.2025 - Current
- Entered detailed behavioral, medical, and activity data into various software platforms while maintaining HIPAA compliance.
- Ensured secure handling of protected health information (PHI).
- Collect and track nutrition, medication administration, and health-related metrics to support compliance and inform care decisions.
- Assisted in implementing individualized care plans by collaborating with multidisciplinary teams.
- Facilitated therapeutic group activities to promote engagement and social interaction among patients.
- Responded promptly to crisis situations, utilizing de-escalation techniques to maintain a safe environment.
- Educated patients on coping strategies and resources for managing mental health challenges.
Medical Receptionist
Evolve Treatment Center
06.2022 - 06.2025
- Managed patient scheduling and appointments to optimize clinic workflow.
- Coordinated insurance verifications and patient intake processes for enhanced accuracy.
- Maintained electronic health records, ensuring data integrity and compliance with regulations.
- Assisted in the development of office protocols to improve patient interactions and service delivery.
- Streamlined communication between medical staff and patients to enhance care coordination.
- Monitored inventory of office supplies and medical forms, ensuring availability for daily operations.
Education
Cybersecurity
University of Phoenix
Tempe, AZHigh School Diploma -
Gulfport Highschool
Gulfport, MS08.2014
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Timeline
Mental Health Technician
La Ventana Treatment Center
07.2025 - Current
Medical Receptionist
Evolve Treatment Center
06.2022 - 06.2025
Cybersecurity
University of Phoenix
High School Diploma -
Gulfport Highschool