Raeya Lightfoot
Victoria,BC
Summary
I’m eager to learn the ins and outs of working in a coffee shop while bringing my previous customer service experience to the role. I’m confident in my ability to create a friendly atmosphere, connect with customers, and contribute to an efficient, team-oriented environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Journeys
10.2024 - 08.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient sales operations.
- Maintained product displays and inventory levels to ensure optimal merchandising standards.
- Collaborated with team members to meet store goals and improve customer satisfaction.
Sales Associate
American Eagle
09.2023 - 12.2024
- Learned company policies and procedures to support daily retail operations effectively.
- Engaged in ongoing training to develop product knowledge and sales techniques.
- Participated in promotional events to drive customer engagement and boost sales initiatives.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Urban Planet
11.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Food Service Worker
Dairy Queen Grill & Chill
12.2021 - 11.2022
- Prepared and served high-quality food items following safety and sanitation standards.
- Maintained cleanliness of workstations, adhering to health regulations and cleanliness protocols.
- Assisted in training new staff on food service procedures and safety protocols.
- Monitored inventory levels, restocked supplies, and organized storage areas for optimal efficiency.
Education
Bachelor of Arts - History
University of Victoria
Victoria04-2029
High School Diploma -
Kelowna Senior Secondary
Kelowna, BC06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash handling
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate
Journeys
10.2024 - 08.2025
Sales Associate
American Eagle
09.2023 - 12.2024
Sales Associate
Urban Planet
11.2022 - 09.2023
Food Service Worker
Dairy Queen Grill & Chill
12.2021 - 11.2022
Bachelor of Arts - History
University of Victoria
High School Diploma -
Kelowna Senior Secondary
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