William Ingram
Oakland
Summary
Results-driven team leader with expertise in operational efficiency, food safety standards, and conflict resolution. Proven track record in enhancing customer satisfaction and team productivity. Dynamic team leader with over 8 years of experience in customer service and staff training. Skilled in fostering a positive work environment and resolving conflicts, contributing to high service standards and employee collaboration.
Overview
8
8
years of professional experience
Work History
Team Leader
Jack in the Box
San Leandro
09.2017 - Current
- Oversaw daily operations to maintain high service standards and efficiency.
- Trained and mentored team members on food safety and customer service practices.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
GED -
Richmond High School
Richmond, CA06-2016
Skills
- Team management
- Customer service
- Staff training
- Operational efficiency
- Food safety standards
- Conflict resolution
Timeline
Team Leader
Jack in the Box
09.2017 - Current
GED -
Richmond High School