Raeleene Barajas
San Bernardino
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
24
24
years of professional experience
Work History
Gas Station Clerk
Bj Oil Inc Shells Gas station
San Bernardino
07.2021 - 05.2025
- Assisted in training new employees on operating procedures within the store.
- Operated cash register to process transactions accurately and efficiently.
- Monitored fuel tank levels throughout the day to ensure adequate supply at all times.
- Assisted in ordering supplies for store when needed and maintained inventory records.
- Checked expiration dates on food items before stocking them onto shelves.
- Greeted customers entering the gas station and provided assistance when needed.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Called vendors when necessary to report low stock levels or order additional supplies.
- Resolved customer complaints in an efficient and professional manner.
- Answered phone calls regarding product availability, prices and special orders.
- Conducted regular maintenance activities on fuel pumps including changing filters.
- Reported any discrepancies or irregularities found during shift to manager immediately.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
- Ensured that all safety regulations were followed while handling hazardous materials.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Provided excellent customer service by addressing complaints promptly and courteously.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
- Sold store items and vehicle services to customers.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Prepared daily records of food and gas sales and balanced register drawers.
- Processed gas and amenities payments.
- Handled customer inquiries and resolved complaints to maintain positive service experience.
- Performed daily inventory checks to ensure stock levels met customer demand.
- Maintained accurate financial records, including sales, expenses, and inventory reports.
- Trained new employees on gas station operations, customer service, and safety procedures.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Managed cash register and processed customer transactions with high accuracy.
- Counted and balanced cashier drawers.
Apartment Manager
St. John of God transitional living
Victorville
09.2018 - 06.2020
- Negotiated contracts with vendors for the repair and maintenance of apartments.
- Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
- Maintained accurate records of rent payments, leases, and other documents related to tenants.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Attended meetings with board members to discuss budgeting strategies or new initiatives.
- Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
- Provided administrative support to the property management team when necessary.
- Enforced rules regarding noise levels, parking regulations, pet policies.
- Developed and enforced policy to ensure tenant satisfaction.
- Organized move-in and move-out procedures for new or departing tenants.
- Conducted on-site inspections of apartments for maintenance and safety issues.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Oversaw daily operations, maintenance, and administration of various properties.
Home Care Provider
In Home Supportive Services
San Bernardino
04.2002 - 02.2010
- Assessed home environment for potential safety hazards or risks to the client's well-being.
- Conducted regular assessments to identify any changes in the client's condition or needs.
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship through conversation and recreational activities.
- Managed client's schedule of doctor's appointments, therapies.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Provided transportation to medical appointments and errands.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Planned optimal meals based on established nutritional plans.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed care plan and directions to administer medications.
- Assisted with client personal care needs to foster independence and well-being.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Assisted clients with bathing, dressing, and incontinence care.
- Managed patient transportation and appointment scheduling.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Patrolman
Sterling Enterprise Private Security
San Bernardino
06.2001 - 01.2002
- Displayed professional conduct both on duty and off duty in public settings.
- Interacted with citizens, providing information regarding laws and regulations.
- Monitored assigned areas to detect suspicious activity or criminal behavior.
- Verified alarm activations by conducting thorough building checks.
- Responded to emergency calls and provided assistance as needed.
- Patrolled neighborhoods on foot or in a patrol car while observing all activities.
- Investigated complaints, conducted interrogations and collected evidence.
- Maintained order at public events such as parades or demonstrations.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Monitored public events to ensure safety and compliance with local regulations.
Education
GED -
San Bernardino Valley College
San Bernardino, CA05-2015
Skills
- Cash handling
- Customer service
- Inventory management
- Fuel pump maintenance
- Sales processing
- Employee training
- Supply ordering
- Record keeping
- Time management
- Communication skills
- Problem solving
- Stocking shelves
- Operating cash register
- Adaptability and resilience
- Facility management
- Security measures
- Point of sale operation
- Fuel pumping
- Maintaining clean premises
- Cash handling expertise
- Gasoline sales transactions
- Customer service and assistance
- Complaint handling
- Driving customer satisfaction
- Cleanliness and hygiene
- Maintenance awareness
- Payment processing
- Age verification
- Inventory maintenance
- Cash register balancing
- Fuel safety
- Teamwork and collaboration
- Change giving
- Maintenance and repair
- Basic housekeeping
- Professional appearance
- Problem-solving
- ID verification
- Propane sales
- Flexible schedule availability
- Patience and empathy
Timeline
Gas Station Clerk
Bj Oil Inc Shells Gas station
07.2021 - 05.2025
Apartment Manager
St. John of God transitional living
09.2018 - 06.2020
Home Care Provider
In Home Supportive Services
04.2002 - 02.2010
Patrolman
Sterling Enterprise Private Security
06.2001 - 01.2002
GED -
San Bernardino Valley College