Raegen Byron
Sicamous,BC
Summary
Business-minded professional tackling any job task with perfection and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Maple Tree Medical
Salmon Arm, BC, BC
06.2023 - Current
- Assisted healthcare providers with patient intake and documentation processes.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Managed patient scheduling and appointments efficiently for smooth office operations.
- Coordinated communication between patients and medical staff effectively.
- Maintained medical records in compliance with privacy regulations and standards.
- Supported patient follow-up communications to enhance care continuity.
- Implemented office procedures to improve workflow efficiency and service delivery.
- Assisted with referrals and prepared medical records for patients.
- Greeted patients and visitors in a professional and friendly manner.
- Organized office supplies and equipment to ensure optimal functionality.
Independent Business Owner
Maid In Shuswap
Sicamous, BC
03.2022 - Current
- Researched industry trends to stay competitive.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared staff work schedules and assigned team members to specific duties.
- Established policies, processes and procedures for the company.
- Developed marketing campaigns to deliver messages to the right audience.
Bookkeeper
Associated Grocers
Sicamous, BC
11.2017 - 10.2023
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Checked postings and documents for correctness, accuracy and proper coding.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Pro Shop Manager
Hyde Mountain
Sicamous, BC
04.2019 - 10.2022
- Implemented marketing initiatives to promote products and services offered by the pro shop.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Implemented successful business strategies to increase revenue and target new markets.
Restaurant Supervisor
Bahama Johns
Sicamous, BC
04.2015 - 10.2017
- Inspected premises regularly for cleanliness, maintenance, and display quality to enhance customer experience.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Mentored newly hired employees on company rules and regulations.
Education
High School Diploma -
Southern Okanagan Secondary School
Oliver, BCBasic Courses -
Okanagan College
Salmon Arm, BCSkills
- EMR software
- Patient scheduling
- Vital signs monitoring
- HIPAA regulations
- Medical terminologies
- Scheduling
- Data Entry
- File Management
- Bookkeeping
- Time Management
- Organization Skills
- Team Leadership
- Positive and Professional
Timeline
Medical Office Assistant
Maple Tree Medical
06.2023 - Current
Independent Business Owner
Maid In Shuswap
03.2022 - Current
Pro Shop Manager
Hyde Mountain
04.2019 - 10.2022
Bookkeeper
Associated Grocers
11.2017 - 10.2023
Restaurant Supervisor
Bahama Johns
04.2015 - 10.2017
High School Diploma -
Southern Okanagan Secondary School
Basic Courses -
Okanagan College