Raedyn Borne
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management. Growing up with my mom owning restaurants and catering companies
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Royal Canadian Legion
10.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, food and drink specials, and promotions.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Brimstone Grill
04.2020 - Current
- During the summer, I built personal relationships with the regular golfers and would stock the "grab and go" snacks while also taking orders through the kitchen.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, and providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Often working as the only server in a little restaurant, I efficiently kept up with cleaning tasks while handling the restaurant customers.
Dining Room Manager
Brimstone Grill, Enmax
08.2021 - 01.2024
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele of the season ticket holders.
- Streamlined operations by creating efficient schedules for all dining room staff members, and efficiently worked around school and sports needs.
- Improved overall efficiency by implementing strategic seating plans to maximize table turnover rates, and placed reservations accordingly.
- I also worked as a caterer for all events taking place at the Enmax Center including but not limited to weddings, staff parties, and personal catering to the staff with concerts and shows.
Education
Bachelor of Science - Biochemistry
University of Lethbridge
Lethbridge, AB05.2027
High School Diploma -
Winston Churchill High School
Lethbridge, AB06.2023
Skills
- Food Running
- Guest Engagement
- Order Management
- Menu Memorization
- Point of sale operation
- Sales Techniques
- Reservations Management
- Team Collaboration
Accomplishments
- One of the 5 teens to receive the Leaders of Tomorrow award in 2021
Languages
English
Native or Bilingual
Certification
- Proserve certified
- Opioid poison control trained
Timeline
Server
Royal Canadian Legion
10.2023 - Current
Dining Room Manager
Brimstone Grill, Enmax
08.2021 - 01.2024
Server
Brimstone Grill
04.2020 - Current
Bachelor of Science - Biochemistry
University of Lethbridge
High School Diploma -
Winston Churchill High School
- Proserve certified
- Opioid poison control trained
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