Hi, I’m
Raedawn Kushner
Thunder Bay,ON
Summary
I was a homemaker for 10 years…I was able to obtain work as a housekeeper / waitress at a young age…I want to find a job where I can offer many trades …my experience does say a lot..I did complete a 1 year discipleship program at Adult and Teen Challenge and graduated in January 2023….which was an amazing program.
Overview
22
years of professional experience
1
Certification
Work History
Terri perryThunder Bay, ON
Sales Clerk
01.2024 - Current
Job overview
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Assisted in the development of store displays to promote products.
- Ensured that promotional materials were adequately stocked at all times.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Performed price checks for items requested by customers when needed.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Followed up on customer requests or concerns in a timely manner.
- Resolved conflicts between customers and staff members professionally while maintaining composure during difficult situations.
- Greeted customers upon entrance and handled cash and credit transactions.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Responded to customer questions about products and services.
- Assisted customers with product, promotion and policy information.
- Put new merchandise on shelves and racks in attractive arrangements.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Followed instructions to properly arrange merchandise items.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Processed payments and bagged items for customer check out.
- Assessed floor displays to restock merchandise.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Supported customers by phone regarding store operations, products, promotions and orders.
- Identified and quickly handled spill clean-up.
- Received and submitted payments and returns with accuracy and efficiency.
- Pushed carts and loaded customer purchases into vehicles.
- Developed key customer relationships to increase sales.
- Fostered relationships with customers to expand customer base and retain business.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared merchandise for purchase or rental.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
Jason mannThunder Bay, ON
Sales Clerk (superthrift Store)
03.2023 - 08.2023
Job overview
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Responded to guest requests for extra towels, blankets or other items.
- Stocked linen closets with fresh linens and supplies.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Greeted guests upon arrival to provide them with a pleasant welcome experience.
- Organized storage areas for efficient use of space.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Reported any maintenance issues to the manager immediately for resolution.
- Changed bed sheets daily according to hotel standards and procedures.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Swept walkways around the building exterior as part of outdoor cleaning tasks.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Greeted customers and responded to inquiries in a professional manner.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Ensured that promotional materials were adequately stocked at all times.
- Organized backroom stock areas as well as kept up with organization of front end display area.
- Performed price checks for items requested by customers when needed.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Followed up on customer requests or concerns in a timely manner.
- Resolved conflicts between customers and staff members professionally while maintaining composure during difficult situations.
- Developed relationships with vendors to obtain best prices on goods purchased for resale.
- Greeted customers upon entrance and handled cash and credit transactions.
- Responded to customer questions about products and services.
- Answered questions and inquiries per shift regarding products, prices and availability.
- Assisted customers with product, promotion and policy information.
- Put new merchandise on shelves and racks in attractive arrangements.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Followed instructions to properly arrange merchandise items.
- Processed payments and bagged items for customer check out.
- Assessed floor displays to restock merchandise.
- Supported customers by phone regarding store operations, products, promotions and orders.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Identified and quickly handled spill clean-up.
- Received and submitted payments and returns with accuracy and efficiency.
- Pushed carts and loaded customer purchases into vehicles.
- Presented products and services to prospective and existing customers to meet client needs.
- Created successful strategies to develop and expand customer sales.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Computed purchases and received and processed cash or credit payment.
Dennis (The Wellington Inn)Sioux Lookout, ON
Housekeeping/waitress
01.2002 - 05.2003
Job overview
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Informed customers about specials, upselling additional food and drink items.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Stocked server areas with supplies before, during and after shifts.
- Suggested additional items to customers to increase restaurant sales.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders for food and drinks and delivered them to guests.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
Education
Lakehead Adult Education Thunder Bay Ontario
GED
01-2024
Sacred Heart SchoolSioux Lookout, ON
Grade School
06-2002
Skills
- I am very well at organizing, and cleaning Friendly, greeting, helping others Multi tasked I do have a lot of life experience in a lot of areas I am pretty flexible I am overall a joyful person
- Task Delegation
- Mentoring abilities
- Performance Assessment
- Class Scheduling
- Role Playing
- Leadership Development
- Procedure Manual Writing
- Job Skill Building
- Multitasking
- Adaptability and Flexibility
- Organizational Skills
- Goal Setting
- Active Listening
Certification
- Adult and Teen Challenge 1 year discipleship program...graduated on January 29th 2023.
Languages
English
Professional
basic french
Professional
References
References available upon request.
biking, camping, coloring and drawing.
I love the outdoors..i find it very peaceful.coloring.. and cleaning are also very peaceful.
Timeline
Sales Clerk
Terri perry
01.2024 - Current
Sales Clerk (superthrift Store)
Jason mann
03.2023 - 08.2023
Housekeeping/waitress
Dennis (The Wellington Inn)
01.2002 - 05.2003
Lakehead Adult Education
GED
Sacred Heart School
Grade School