Raed Alwan
Ottawa,ON
Summary
Adept at multitasking and team collaboration, I enhanced customer satisfaction at Olly Fresco's through efficient prep and creative presentation. Skilled in hand and power tools, I significantly improved home aesthetics as a Handyman at Shawarma Palace. My proactive approach and positive attitude consistently elevate team performance and service excellence.
Overview
10
10
years of professional experience
Work History
Handyman
Shawarma Palace
Ottawa, ON
01.2024 - 06.2024
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Chef Assistant
Olly Fresco's
Ottawa, ON
09.2022 - 12.2023
- Prepped ingredients ahead of time to increase cooking and service speed.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Enhanced customer satisfaction by creating visually appealing.
Short Order Cook
SAFIR RESTURANT
Ottawa, ON
07.2022 - 09.2022
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items such as meats, poultry for frying purposes.
Stocking
Migros Supermarkt
Ottawa
04.2014 - 12.2020
- Assisted in training new employees on proper stocking techniques, equipment usage, safety protocols, and company policies.
- Consistently met deadlines for completing stocking tasks before store opening hours to minimize disruption to customer shopping experiences.
- Maintained strong relationships with vendors through regular communication regarding delivery schedules or delays.
- Ensured compliance with safety regulations by training staff on proper lifting techniques and use of equipment such as pallet jacks and ladders.
- Provided exceptional customer service by assisting shoppers in locating items, answering questions about products, and resolving any issues that arose during shopping experiences.
- Enhanced store appearance and customer experience by maintaining clean and well-stocked shelves.
- Inspected merchandise for quality, variety and safety against specifications.
Education
High School Diploma -
Al Kahera High School
Iraq-baghdadSkills
- Loading and unloading
- Labeling accuracy
- Visual merchandising
- Shelving installation
- Team collaboration
- Shelf restocking
- Customer service
- Product organization
- Team member support
- Hand and power tools
- Positive attitude
- Teamwork and collaboration
Timeline
Handyman
Shawarma Palace
01.2024 - 06.2024
Chef Assistant
Olly Fresco's
09.2022 - 12.2023
Short Order Cook
SAFIR RESTURANT
07.2022 - 09.2022
Stocking
Migros Supermarkt
04.2014 - 12.2020
High School Diploma -
Al Kahera High School