Raeann Ouellette
St. Albert,AB
Overview
2025
2025
years of professional experience
Work History
Office Admin Assistant/ Receptionist
Eye Candy Lash Extensions
- Assist in performing a variety of administrative and clerical tasks
- Duties included but are not limited to Assist in daily office needs and managing our company's general administrative activities Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Prepare bills and invoices Perform day to day financial transactions Reconcile the accounts receivable to ensure that all payments are accounted for and properly posted Schedule and confirm appointments Obtain and process information required to provide services Maintain a safe and clean reception area by complying with procedures, rules, and regulations
Office Administrator Assistant & Receptionist
Waterloo Ford Lincoln
- Assist in performing a variety of administrative and clerical tasks
- Duties included but are not limited to Direct visitors by maintaining employee and department directories; giving instructions Providing support to our managers and employees, Perform day to day financial transactions Prepare bills and invoices Reconcile the accounts receivable to ensure that all payments are accounted for and properly posted Assist in daily office needs and managing our company's general administrative activities
- Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Operate switchboard or telephone system; Answer telephone and relay telephone calls and messages Maintain a safe and clean reception area by complying with procedures, rules, and regulations
Customer Service Specialist / Receptionist
Planet Beach Spray & Spa
- Assessing customer needs, making appointments, cleaning beds, promoting and selling various products, and offering protective eyewear and body lotions Provide information about products and services, take orders, respond to customer complaints, and process returns Coordinating front-desk activities, including distributing correspondence and redirecting phone calls
- Effectively promote sales with on-going merchandising and marketing strategies.
Customer Service Specialist / Receptionist
Superior Safety
- Excellent knowledge of company products, services and policies to assist our customers with inquiries, complaints, or problems Provide information about products and services, take orders, respond to customer complaints, and process returns Direct visitors by maintaining employee and department directories; giving instructions & ensuring that all interactions between administration, employees, customers and outside services run as smoothly as possible
Post construction cleaning
JAM Janitorial and Cleaning Services Inc
- Clean to provide the final thorough and detailed cleaning that's needed after construction wrap ups
- Rough interior cleanups- preparing the building for its final finishings; involves vacuuming carpets, cleaning floors, wiping down all kitchen and bathroom surfaces, cleaning window sills, removing adhesive from doors, windows and appliances, and removing any lingering debris
- Other tasks include removing dust from light fixtures, ceiling fans, duct work and vents
- Exterior construction cleanup involved, washing exterior windows, and sweeping driveways and other paved surfaces.
Auto Detailing
Westend Mitsubishi & Great West Chrysler
- Professionally detailing exterior and interior of new and used vehicles
- Performing an extremely thorough cleaning, polishing and waxing of vehicles, both inside and out
Manager/Office Administrator
Roe Roofing & Exteriors Ltd.
01.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Employee schedules and companies payroll for all employed
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Languages
English
Elementary
French
Elementary
References
Available Upon Request
Timeline
Manager/Office Administrator
Roe Roofing & Exteriors Ltd.
01.2019 - Current
Office Admin Assistant/ Receptionist
Eye Candy Lash Extensions
Office Administrator Assistant & Receptionist
Waterloo Ford Lincoln
Customer Service Specialist / Receptionist
Planet Beach Spray & Spa
Customer Service Specialist / Receptionist
Superior Safety
Post construction cleaning
JAM Janitorial and Cleaning Services Inc
Auto Detailing
Westend Mitsubishi & Great West Chrysler
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