Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
4
4
years of professional experience
Work History
Campground Attendant
Oak Island Resort & Golf
05.2024 - 09.2024
Implemented new policies that improved overall guest satisfaction scores based on post-stay feedback surveys.
Managed campground reservations system, minimizing booking conflicts while maximizing site occupancy rates.
Educated campers about wildlife safety measures, reducing the likelihood of negative encounters with animals.
Enhanced campground safety by conducting regular site inspections and addressing potential hazards.
CAMPGROUND OFFICE ATTENDANT
Oak Island Resort and Golf
05.2023 - 09.2023
Greeted visitors in a professional manner and provided assistance when necessary
Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
Provided customer service support via phone or email inquiries related to products or services offered by the organization
Interacted with clients to resolve issues or answer questions regarding services rendered by company
Participated in team meetings, providing input and suggestions on organizational practices.
GROCERY CLERK
Virden Drugs and Fine Foods
01.2023 - 05.2023
Assisted customers in locating items, providing information on product features and benefits
Organized backroom storage areas according to company standards
Verified expiration dates on food items and removed outdated products from shelves
Scanned shelves and product cases for expired stock and discarded or outdated items
Used POS system and optical price scanner to identify price of goods and handle customer payments
Prepared orders for delivery, loading goods into vehicles as needed
Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.
CAMPGROUND OFFICE ATTENDANT
Oak Island Resort and Golf
07.2022 - 09.2022
Greeted visitors upon arrival and directed guests to appropriate facility locations
Instructed new employees regarding company policies and job duties
Assisted with closing duties such as counting money and reconciling receipts.
GOLF COURSE ATTENDANT
Oak Lake Golf Club
05.2022 - 07.2022
Provided exceptional hospitality services to ensure a positive guest experience
Assisted with setting up tournaments, arranging food orders and ensuring proper tournament flow was followed
Gained experience in providing customer service to golfers, including taking payments for green fees and cart rentals
Exhibited excellent communication skills by interacting with members and guests regarding their needs
Displayed a professional attitude while assisting customers with special requests or complaints
Adhered to established policies and procedures while performing duties related to opening and closing the facility
Developed and maintained a positive working relationship with customers.
GOLF COURSE ATTENDANT
Oak Lake Golf Club
05.2021 - 10.2021
Provided exceptional hospitality services to ensure a positive guest experience
Assisted with setting up tournaments, arranging food orders and ensuring proper tournament flow was followed
Gained experience in providing customer service to golfers, including taking payments for green fees and cart rentals
Exhibited excellent communication skills by interacting with members and guests regarding their needs
Displayed a professional attitude while assisting customers with special requests or complaints
Adhered to established policies and procedures while performing duties related to opening and closing the facility
Developed and maintained a positive working relationship with customers.
GOLF COURSE ATTENDANT
Oak Lake Golf Club
06.2020 - 10.2020
Provided exceptional hospitality services to ensure a positive guest experience
Assisted with setting up tournaments, arranging food orders and ensuring proper tournament flow was followed
Gained experience in providing customer service to golfers, including taking payments for green fees and cart rentals
Exhibited excellent communication skills by interacting with members and guests regarding their needs
Displayed a professional attitude while assisting customers with special requests or complaints
Adhered to established policies and procedures while performing duties related to opening and closing the facility
Developed and maintained a positive working relationship with customers.
Education
HIGH SCHOOL DIPLOMA -
Virden Collegiate Institute
Virden, MB
06.2023
Skills
Customer Satisfaction
Credit Card Transaction Processing
Office Organization
Time Management
Team Bonding
Closing Procedures
Event Planning
Dedicated Team Player
Performance Improvement
References
Kerrie Price, Campground Manager, Oak Island Resort And Golf, (204) 851-5756, Kerrie@oakislandmb.ca
Andrea Dillion, Owner/Operator, Oak Island Resort And Golf, (204) 441-4858, andrea@oakislandmb.ca
Alayna Bailey, Board Member, Oak Lake Golf Club, (306) 641-5211, alaynabailey20@hotmail.com
Languages
English
Professional Working
Timeline
Campground Attendant
Oak Island Resort & Golf
05.2024 - 09.2024
CAMPGROUND OFFICE ATTENDANT
Oak Island Resort and Golf
05.2023 - 09.2023
GROCERY CLERK
Virden Drugs and Fine Foods
01.2023 - 05.2023
CAMPGROUND OFFICE ATTENDANT
Oak Island Resort and Golf
07.2022 - 09.2022
GOLF COURSE ATTENDANT
Oak Lake Golf Club
05.2022 - 07.2022
GOLF COURSE ATTENDANT
Oak Lake Golf Club
05.2021 - 10.2021
GOLF COURSE ATTENDANT
Oak Lake Golf Club
06.2020 - 10.2020
HIGH SCHOOL DIPLOMA -
Virden Collegiate Institute
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