Raeana Smith
Westminster
Summary
Dynamic Behavior Intervention Specialist with a proven track record at Intercare, skilled in developing effective behavioral intervention plans and fostering family engagement. Expert in emotional regulation and positive behavior support, I enhance client outcomes through collaborative problem-solving and data-driven strategies, ensuring impactful interventions that promote lasting change.
Overview
7
7
years of professional experience
Work History
Behavior Intervention Specialist
Intercare
11.2025 - Current
- Developed and implemented individualized behavior intervention plans for diverse client needs.
- Collaborated with multidisciplinary teams to assess client progress and adjust strategies accordingly.
- Provided training and support to staff on effective behavior management techniques.
- Utilized data collection methods to evaluate behavioral interventions' effectiveness and outcomes.
- Monitored client behaviors in various settings, ensuring consistency in intervention application.
- Conducted regular assessments to identify trends and inform future intervention strategies.
- Enhanced communication between teachers, parents, and administrators through regular progress updates and parent-teacher conferences.
- Promoted a school-wide culture of positive behavior support by modeling respectful communication, active listening, and empathy in all interactions with students, staff, and families.
Store Manager
Dollar Tree
05.2024 - 10.2025
- Supervised daily store activities, maintaining effective inventory management and consistent product stock.
- Conducted training sessions to improve team members' service capabilities.
- Applied sales strategies to enhance revenue and optimize store outcomes.
- Tracked inventory levels to ensure sufficient stock for customer needs.
- Analyzed sales data to identify trends, informing strategic decisions for merchandising and pricing.
- Cultivated a positive shopping environment through effective team leadership and conflict resolution.
- Conducted regular audits of store processes to ensure compliance with company policies and standards.
- Collaborated with district managers on initiatives aimed at improving store profitability and customer satisfaction.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Emerging Store Manager
Walgreens
08.2018 - 03.2024
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff in product knowledge and customer service excellence.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and develop targeted promotional strategies.
- Enhanced store layout for improved customer flow and product visibility.
- Collaborated with corporate teams on strategic initiatives to drive revenue growth.
- Oversaw compliance with safety regulations and company policies, promoting a secure environment.
- Conducted regular training sessions to improve team productivity and service quality.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Juan Rodriguez Cabrillo
Long Beach, CA06.2015
Skills
- Restorative practices
- Collaborative Problem-solving
- Emotional regulation
- Mental health counseling
- Social skills training
- Positive behavior support
- Family engagement
- Behavioral health
- Behavior modification
- Behavioral intervention plans
Timeline
Behavior Intervention Specialist
Intercare
11.2025 - Current
Store Manager
Dollar Tree
05.2024 - 10.2025
Emerging Store Manager
Walgreens
08.2018 - 03.2024
High School Diploma -
Juan Rodriguez Cabrillo