Professional office support specialist with extensive experience in administrative functions and office management. Utilizes strong organizational skills to enhance office efficiency and support team operations in dynamic work environments. Recognized for effective communications as liaison between vendors and building management to ensure a positive office experience.
Hi, I’m
RAE TRAM LE
Toronto,ON
Summary
Skills
- Calendar, meeting, and expense management
- Exceptional multi-tasking, organization and time management
- Proven successful event planning and hosting
- Proficient in Microsoft Office Suite (PowerPoint, Excel, Word) and Google Workspace
- Strong written and verbal communication skills
- Self-directed and resourceful
Work History
Michaels
Sales Associate
11.2023 - Current
Job overview
- Increased sales by delivering exceptional customer service through extensive product knowledge in arts and crafts.
- Maintained an organized and clean store environment to improve customer shopping experiences.
- Resolved customer issues efficiently by handling returns and exchanges per company policies.
College of Naturopaths of Ontario
Administrative Assistant
06.2024 - 09.2024
Job overview
- Improved document organization with thorough file maintenance, and updating in SharePoint for efficient retrieval when needed.
- Implemented new procedures to enhance proficiency of document auditing.
Index Exchange
Partner Development Manager
08.2021 - 11.2022
Job overview
- Collaborated with internal teams to promptly resolve technical issues and partner inquiries.
- Established new contracts and partnership agreements with existing and prospective partners through exceptional client rapport.
- Managed portfolio of 40 partner accounts, monitoring and analyzing performance reports to identify improvement and growth opportunities.
Portwest
Sales Administrative Assistant
07.2020 - 05.2021
Job overview
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Supported the onboarding of new sales team members, facilitating their integration into the team smoothly.
Bank of Lond and the Middle East
Front of House Officer
03.2018 - 06.2019
Job overview
- Coordinated third-party contractors and internal teams for effective facility maintenance.
- Managed departmental budget and reconciled invoices at month-end.
- Renegotiated supplier contracts, achieving a 48% reduction in courier costs.
- Sourced competitive suppliers, leading to decreased office supply expenses.
- Delivered exceptional hospitality services through catering management, meeting room bookings, and guest arrangements.
- Assisted HR with onboarding processes as Fire Warden, ensuring compliance and safety.
- Developed training procedures manual and instructed new receptionists on Front of House operations.
Education
Humber CollegeToronto, Ontario
Honours Diploma from Advertising – Media Sales
09.2010 - 04.2012
University Overview
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