Rae-ann Stevens
Dryden,ON
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Possesses versatile skills in leadership, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Firefighter
Dryden Fire Service
01.2023 - Current
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Participated equipment and vehicle upkeep to maintain emergency readiness.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Drove and operated emergency service vehicles to aid in rescue operations.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Completed training to stay in peak physical fitness and handle challenging tasks.
Personal Trainer & Nutrition Coach
Rae's Up Fitness & Nutrition (self)
10.2021 - Current
- Owner and operator
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Supported enrollees in fitness program services by encouraging participation in spin, weightlifting and other beneficial workout classes.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Helped clients set and achieve health and wellness goals.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Representative & Administration
Home Hardware
11.2019 - 10.2021
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Sought ways to improve processes and services provided.
- Managed timely and effective documentation of damaged or missing products.
- Cross-trained and provided backup support for organizational leadership.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Sales Manager & Administrative Support
Golden West Broadcasting - Q104
10.2016 - 05.2019
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Communicated product quality and market comparisons by creating sales presentations.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
High School Diploma -
Dryden High School
Dryden, ONPersonal Training Specialist & Nutrition - Fitness & Nutrition
International Sports Sciences Association (ISSA)
Phoenix, AZ (Online)Skills
- Fire suppression work
- Rescue equipment use
- Ladder rescue
- Hazard management
- Medical Response
- Life and property protection
- Public Education
- First Aid Certified
- Exercise program design
- Client progress evaluation
- Strength training
- Nutritional guidance
Languages
English
Full Professional
Timeline
Firefighter
Dryden Fire Service
01.2023 - Current
Personal Trainer & Nutrition Coach
Rae's Up Fitness & Nutrition (self)
10.2021 - Current
Customer Service Representative & Administration
Home Hardware
11.2019 - 10.2021
Sales Manager & Administrative Support
Golden West Broadcasting - Q104
10.2016 - 05.2019
High School Diploma -
Dryden High School
Personal Training Specialist & Nutrition - Fitness & Nutrition
International Sports Sciences Association (ISSA)
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