Radwan Doualeh
Ottawa,Canada
Summary
Motivated, bilingual Business Administration student majoring in Human Resources with hands-on experience in logistics, automotive service support, and independent delivery operations. Demonstrates strong foundational knowledge in Canadian workplace law, recruitment, and organizational strategy, combined with proven reliability, time management, and client communication skills.
Overview
4
4
years of professional experience
Work History
Logistics & Moving Assistant
Ottawa Moving Services
Ottawa, Canada
01.2025 - Current
- Coordinated on-site loading, transport, and secure placement of residential and commercial property, ensuring adherence to high safety standards.
- Confirmed inventory requirements with clients and maintained clear on-site coordination to enhance project efficiency.
- Collaborated within tight-knit crews to meet demanding project schedules and deadlines, contributing to successful project completions.
Independent Delivery Driver
Amazon Flex
Ottawa, Canada
01.2024 - Current
- Planned, organized, and executed timely package deliveries across high-density urban and suburban routes to ensure customer satisfaction.
- Achieved high reliability ratings through effective time management and commitment to customer service.
- Navigated logistical route adjustments while adhering to regional road safety standards, ensuring compliance and safety during deliveries.
Customer Service Representative
Costco
Ottawa, ON
12.2025 - 03.2026
- Resolved customer complaints by providing timely solutions.
- Assisted members with inquiries regarding products and services.
- Processed transactions efficiently at the checkout counter.
Tire Valet / Automotive Service Support
Toyota
Ottawa, Canada
01.2023 - 01.2024
- Streamlined seasonal tire intake, cataloging, retrieval, and inventory placement in fast-paced dealership, enhancing operational flow.
- Facilitated vehicle staging and shop logistics for service advisors during peak turnover periods, supporting efficient service delivery.
- Conducted inspections of automotive inventory for accuracy and enforced workshop health and safety protocols, ensuring compliance and safety standards.
Education
Advanced Diploma - Business Administration (Human Resources Major)
Algonquin College
Ottawa, ONSkills
- Logistics Coordination
- Logistical Coordination
- Route Planning
- Route Optimization
- Load Optimization
- Safety Standards
- Timely execution
- Client Relations
- Team Collaboration
- Organizational behavior
- Recruitment & Selection Principles
Languages
- English
- French
Timeline
Customer Service Representative
Costco
12.2025 - 03.2026
Logistics & Moving Assistant
Ottawa Moving Services
01.2025 - Current
Independent Delivery Driver
Amazon Flex
01.2024 - Current
Tire Valet / Automotive Service Support
Toyota
01.2023 - 01.2024
Advanced Diploma - Business Administration (Human Resources Major)
Algonquin College