Shabnam Khandan
Victoria,BC
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Observant lifeguard with demonstrated success in monitoring recreational safety and providing skilled emergency support. Agile and responsive with good physical stamina and reflexes. Trained in Iran lifesaving and diving federation.
Overview
13
13
years of professional experience
Work History
Sales Associate
Hudson's Bay
Victoria, BC
05.2022 - 05.2025
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Seller
Boockcity, Ebn sina
01.2019 - 11.2021
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Lifeguard
Azad university
09.2012 - 07.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Physical Education And Sports Science
Islamic Azad University
Eslamshahr,Tehran07.2009
Skills
- Volleyball Coaches grade III
- lifeguard grade II
Timeline
Sales Associate
Hudson's Bay
05.2022 - 05.2025
Seller
Boockcity, Ebn sina
01.2019 - 11.2021
Lifeguard
Azad university
09.2012 - 07.2018
Bachelor of Science - Physical Education And Sports Science
Islamic Azad University