Radin Monshian

Customer-oriented professional with extensive experience in customer support, retail, and hospitality. Skilled in managing inquiries and resolving issues, ensuring exceptional service across phone, email, and chat. Committed to fostering relationships, tackling challenges, and thriving in fast-paced environments.

• Became more independent as an English instructor without direct supervision, which helped build trust in my abilities; received positive feedback from students who saw improvement.
• Learned teamwork and stress management while providing exceptional service in a fast-paced environment as a waiter.
• Gained a realistic perspective on anticipating challenges in advance while working in online retail.
• Developed perseverance and patience working with students of different ages, recognizing that each requires unique attention and approaches, applicable in real life.
• Gained insights into professional environments and how to handle real IT challenges while working in a diverse international setting.

• Customer Service and Sales – Brian Tracy's Sales & Leadership Training
• IT Support Professional – Google, Coursera, 12/01/24
• Foundations of UX Design – Google, Coursera, 10/01/23