Summary
Overview
Work History
Education
Timeline
Manager

Radica Ramjitsingh

Niagara Falls,ON

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

25
25
years of professional experience

Work History

Manager

Provincial Transport Inc
01.2019 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Prepared and recommended long-range plans for development of department personnel.

Managing Partner

Zoom Freight Systems
07.2015 - 12.2019
  • Established and implemented business procedures and process improvements.
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Reduced labor costs by $Amount per year by reworking schedules, operations standards and workflow.
  • Minimized risk exposure through careful advice on business operations and strategic plans.
  • Addressed employee concerns regarding demotion and termination.
  • Interpreted laws, rulings and regulations for individuals and businesses.

Office Manager

Auto Connect International Inc
06.1999 - 11.2015
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Hire and train staff in departments of dispatch, accounts payable, safety and compliance
  • Implement driver's rule and procedures.

Education

Administration -

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
02.1992

Administrative -

Trinuzuela Business School
San Fernando, Trinidad And Tobago
06.1978

College Degree -

Modern Secondary College
San Fernando, Trinidad And Tobago
01.1975

Timeline

Manager

Provincial Transport Inc
01.2019 - 11.2022

Managing Partner

Zoom Freight Systems
07.2015 - 12.2019

Office Manager

Auto Connect International Inc
06.1999 - 11.2015

Administration -

Sheridan College Institute of Technology And Advanced Learning

Administrative -

Trinuzuela Business School

College Degree -

Modern Secondary College

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Radica Ramjitsingh