Qualified Business Intelligence Analyst from past 5 years versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Business Analyst
CSA/First derivatives
01.2023 - Current
Company Overview: The Canadian Securities Administrators is an umbrella organization of Canada's provincial and territorial securities regulators, whose objective is to improve, coordinate, and harmonize the regulation of the Canadian capital markets.
Involved in requirement analysis and created test scenarios as per business requirements.
Created and updated functional test cases, and executed them manually and with automation.
Performed smoke, functional, integration, and end-to-end testing manually, as well as with automation using Nightwatch and Visual Studio Code.
Attended daily scrum meetings and sprint planning. Working on Agile (SCRUM) methodology and using Jira for defect tracking.
Working in conjunction with manual testers to convert manual test cases to automation.
Analyzing the test results reports, the test cases results, and determining causes, and creating a detailed and comprehensive defects report.
Implementing the regression test while bug-scrubbing for the bugs that were no longer valid.
Estimating the testing requirements for input into planning efforts.
Experienced in working on DevOps/Agile operations processes and tools areas (code review, unit test automation, build and release automation environments, incident and change management), including various tools.
Providing support for the maintenance of QA test environments.
Prepared the test traceability matrix to confirm the test coverage and mapped it to the test cases.
Interacting with the developers and business users to communicate the defects, actively participating in replicating the bugs, and performing regression testing using Jira.
Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Drafted functional specifications documents outlining project scope, objectives and deliverables.
Analyzed competitive market strategies through related product, market or share trends.
Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Environment: Nightwatch, UNIX, Linux, MS Excel, MS Word, MS Office, Visual Studio Code, Confluence,Jira
Salesforce QA/Business Analyst
Scotiabank/First Derivatives
Toronto, Canada
05.2023 - 05.2024
Interacted with various business team members to gather and document the requirements
Prepared technical documents and implemented the requirements on the Salesforce.com platform.
Worked on various Salesforce.com standard objects, like Accounts, Contacts, Leads, Cases, Opportunities, and Campaigns.
Develop test cases, test plans, and analyze test coverage for Salesforce systems, and other related CRM and data tools and systems.
Designed, implemented, and deployed the custom objects, custom fields, page layouts, custom tabs, and components to suit the needs of the application.
Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Involved in creating and customizing email templates and configuring them for the email alert within the workflow rule for a standard/custom object.
Configured validation rules based on business requirements.
Created custom reports using Tabular, Summary, and Matrix reports.
Worked with developers to modify Visualforce pages, Apex classes, Apex test methods, and triggers.
Created and designed business intelligence databases, spreadsheets or outputs.
Environment – MS Office, MS Excel, Postman, Salesforce, Apex, Jira, HPALM, Confluence, Zephyr.
Senior QA/Business Analyst
Morgan Stanley/ First Derivatives
Toronto, Canada
11.2022 - 05.2023
Company Overview: Corporations, organizations, and governments rely on Morgan Stanley as a global leader in investment banking.
We advise clients on transactions, including mergers, acquisitions, restructurings, initial public offerings (IPOs), convertibles, share repurchases, debt offerings, derivatives, and more.
Implement corporate trading strategies, and execute external client trading services.
Writing feature files and attaching them to Jira for testing purposes.
Working closely with the Dev, QA, Product Owner, Project Manager, and Senior BA for the CFTC rule rewrite and feature file writing.
Collaborate with management and trading teams to conceptualize goals, build strategic plans, and implement processes to achieve targets.
Member of the agile/Scrum quality assurance team focused on equity and derivatives trading.
Responsible for reviewing and analyzing business requirements and design documents for testability and usability.
Manual testing of web-based applications evaluated and documented actual test results against expected results, following agile methodology and waterfall.
Booked FX trades from front to end, and validated those booked trades on Qwest to confirm the details, followed by confirmation and settlement validation.
Actively participated in preparing test summary reports.
Generated standard or custom reports summarizing business, financial or economic data.
Working on Agile (SCRUM) methodology and using Jira for defect tracking
Working in conjunction with manual testers to convert manual test cases to automation
Worked on the trade lifecycle, where the user can book a trade from tools like Tempest Manager for the commodity domain, and generate reports using UNIX/Linux commands.
Worked on reports, valuation, and confirmation of the booked trade, and making sure that the trade flows properly into the GTRS system with the proper timestamp and required details.
Corporations, organizations, and governments rely on Morgan Stanley as a global leader in investment banking.
We advise clients on transactions, including mergers, acquisitions, restructurings, initial public offerings (IPOs), convertibles, share repurchases, debt offerings, derivatives, and more.
Environment: Selenium, Microsoft Excel, .NET, Confluence, Java, SQL Server, Web 2.0, XML, Oracle, JSON, Mainframe, UNIX, Qwest.
Intermediate QA Analyst / Business Analyst
CIBC
Toronto, Canada
09.2019 - 10.2022
Company Overview: CIBC – A Canadian Imperial Bank of Commerce and commonly referred to as one of Big Five Banks in Canada
Involved in Analysis of Document in understanding the requirements
Creating and developing test scripts using HpUFT
Managing the offshore team and communicating with the client and sending them the status report on daily and weekly basis
Worked on CRA tax profile update for CIBC Customers
Conducting meeting with the client and team
Involved both in Agile as well as waterfall projects
Developed Test plan and test cases, Test scripts and Test reports on multiple Projects of varying sizes
Performed accessibility testing and front-end testing using AODA guidelines
Isolate replicate and reports various defects and verify defect fixes Using HPALM
Executed and run test scripts and test cases using Katalon
Help drive bug prioritization while working with development team and producers
Involved in Functional, Regression, End-to-End Testing, Smoke testing and black box testing, validation testing, UAT testing and backend testing
Prepared summary report of overall testing status & Defect status
Performed Service testing, created test data using Parasoft
Provided critical information needed for estimating time and resources required for testing and supporting various releases
Provided effort variance, schedule variance & defect density to the senior management for influencing decisions
Performed manual testing using Jira, QTest for Jira management and CONFLUENCE
CIBC – A Canadian Imperial Bank of Commerce and commonly referred to as one of Big Five Banks in Canada
Environment: - Jira, HPUFT, Java, Confluence, DevOps, .Net, HPALM, Microsoft Excel, Microsoft Office- Load-runner, Devops, node.js, JSON, Parasoft, Katalon
QA ANALYST
BELL CANADA
Toronto, Canada
05.2018 - 09.2019
Company Overview: Bell is a leading telecom and media company providing services all over Canada
Experience in QA Agile Testing with extensive knowledge of agile software testing and development lifecycle
Amended daily scrum meetings and participated in weekly planning meetings
Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications
Experience in automating the test scripts using Selenium WebDriver, Grid with TestNG
Automated the test scripts using Selenium
Created and verified web services API requests, SOA Protocols
Involved in testing application on Simulator to make sure it works as designed
Requested simulated devices from Device Anywhere for testing the functionality and integration of the Mobile application
Tested Mobile application on different Emulator from vendor websites like Apple, Google Nexus and Android Devices
Performed database testing using mainframe server
Performed Accessibility testing on mobile devices
Perform API testing using SOAPUI
Involved in testing the Integration between Account, Bill payment, Transfers and statements on different phone hardware like Android, iPhone
Bell is a leading telecom and media company providing services all over Canada
Company Overview: The ALDO Group is a private Canadian corporation that owns and operates a worldwide chain of shoe and accessory stores
Analyzed business requirement and involved in creating Test plan and test scenarios to cover overall quality assurance testing
Developed new QA documents, including Test Strategy, Test Scenarios, Test Cases and requirements traceability documentation for Functional, System Integration SIT
Created Test scenarios and Test Cases from the requirements by applying both positive and negative conditions
Extensive experience in testing applications on Adobe AEM and experience on workflow validation
Perform Omnidial testing, API, server error testing using Postman
Automated and run UI test scripts using AEM framework
Developed and executed Functional, Integration and Regression Test cases using Katalon
Reviewed, updated and prioritize existing test cases for Automation
Prepared Traceability Matrix to match the Requirements with Test Cases and Test Results
Logged all the defects identified during testing phase and reported to the development with proper Priorities and Severities
Provided the status to the management using Test planning and Test execution status reports
The ALDO Group is a private Canadian corporation that owns and operates a worldwide chain of shoe and accessory stores
QA Analyst
TD Canada Trust
03.2016 - 09.2017
Company Overview: TD - one of the renowned Banks in Canada
Involved in Requirement Analysis and created Test Scenarios as per business requirements
Created & updated Functional Test Cases and executed them manually
Performed Smoke, Functional, Integration and End to End testing
Performed web services testing using Soap UI
Wrote SQL queries for back-end database testing
Performed Regression testing and retested the resolved issues upon receiving new builds
Performed Cross Browser & mobile testing for this web-based application
Complete involvement with AEM QA implementation task including accessibility and Adobe analytics
Worked as Devops Engineer for multiple development teams, system analysis team to establish a build schedule, provide a guideline for deployment in higher environments and with troubleshooting build failures
Implemented CI/CD pipeline using Azure Devops in both cloud and on premises with GIT and Jenkins plugins
Perform API testing using Parasoft
Extensively involving in the process of retesting the fixed bugs, updating the test cases and Mapped defects and test cases to requirements in the HP Quality Center bugs status in Quality Center (QC)
Attended requirement review meetings to ensure that the system meets all primary requirements
Manager - IT Security Operations at National Commodity & Derivatives Exchange LimitedManager - IT Security Operations at National Commodity & Derivatives Exchange Limited
SCM- Materials & Inventory Manager at UGDC - United Gas Derivatives Co. (Bp- Eni-Gasco)SCM- Materials & Inventory Manager at UGDC - United Gas Derivatives Co. (Bp- Eni-Gasco)