Summary
Overview
Work History
Education
Skills
Timeline
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Radhika Verma

Toronto,Canada

Summary

Qualified Business Intelligence Analyst from past 5 years versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Business Analyst

CSA/First derivatives
01.2023 - Current
  • Company Overview: The Canadian Securities Administrators is an umbrella organization of Canada's provincial and territorial securities regulators, whose objective is to improve, coordinate, and harmonize the regulation of the Canadian capital markets.
  • Involved in requirement analysis and created test scenarios as per business requirements.
  • Created and updated functional test cases, and executed them manually and with automation.
  • Performed smoke, functional, integration, and end-to-end testing manually, as well as with automation using Nightwatch and Visual Studio Code.
  • Attended daily scrum meetings and sprint planning. Working on Agile (SCRUM) methodology and using Jira for defect tracking.
  • Working in conjunction with manual testers to convert manual test cases to automation.
  • Analyzing the test results reports, the test cases results, and determining causes, and creating a detailed and comprehensive defects report.
  • Implementing the regression test while bug-scrubbing for the bugs that were no longer valid.
  • Estimating the testing requirements for input into planning efforts.
  • Experienced in working on DevOps/Agile operations processes and tools areas (code review, unit test automation, build and release automation environments, incident and change management), including various tools.
  • Providing support for the maintenance of QA test environments.
  • Prepared the test traceability matrix to confirm the test coverage and mapped it to the test cases.
  • Interacting with the developers and business users to communicate the defects, actively participating in replicating the bugs, and performing regression testing using Jira.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Analyzed competitive market strategies through related product, market or share trends.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.

Environment: Nightwatch, UNIX, Linux, MS Excel, MS Word, MS Office, Visual Studio Code, Confluence,Jira

Salesforce QA/Business Analyst

Scotiabank/First Derivatives
Toronto, Canada
05.2023 - 05.2024
  • Interacted with various business team members to gather and document the requirements
  • Prepared technical documents and implemented the requirements on the Salesforce.com platform.
  • Worked on various Salesforce.com standard objects, like Accounts, Contacts, Leads, Cases, Opportunities, and Campaigns.
  • Develop test cases, test plans, and analyze test coverage for Salesforce systems, and other related CRM and data tools and systems.
  • Designed, implemented, and deployed the custom objects, custom fields, page layouts, custom tabs, and components to suit the needs of the application.
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
  • Involved in creating and customizing email templates and configuring them for the email alert within the workflow rule for a standard/custom object.
  • Configured validation rules based on business requirements.
  • Created custom reports using Tabular, Summary, and Matrix reports.
  • Worked with developers to modify Visualforce pages, Apex classes, Apex test methods, and triggers.
  • Created and designed business intelligence databases, spreadsheets or outputs.
  • Environment – MS Office, MS Excel, Postman, Salesforce, Apex, Jira, HPALM, Confluence, Zephyr.

Senior QA/Business Analyst

Morgan Stanley/ First Derivatives
Toronto, Canada
11.2022 - 05.2023
  • Company Overview: Corporations, organizations, and governments rely on Morgan Stanley as a global leader in investment banking.
  • We advise clients on transactions, including mergers, acquisitions, restructurings, initial public offerings (IPOs), convertibles, share repurchases, debt offerings, derivatives, and more.
  • Implement corporate trading strategies, and execute external client trading services.
  • Writing feature files and attaching them to Jira for testing purposes.
  • Working closely with the Dev, QA, Product Owner, Project Manager, and Senior BA for the CFTC rule rewrite and feature file writing.
  • Collaborate with management and trading teams to conceptualize goals, build strategic plans, and implement processes to achieve targets.
  • Member of the agile/Scrum quality assurance team focused on equity and derivatives trading.
  • Responsible for reviewing and analyzing business requirements and design documents for testability and usability.
  • Manual testing of web-based applications evaluated and documented actual test results against expected results, following agile methodology and waterfall.
  • Booked FX trades from front to end, and validated those booked trades on Qwest to confirm the details, followed by confirmation and settlement validation.
  • Actively participated in preparing test summary reports.
  • Generated standard or custom reports summarizing business, financial or economic data.
  • Working on Agile (SCRUM) methodology and using Jira for defect tracking
  • Working in conjunction with manual testers to convert manual test cases to automation
  • Worked on the trade lifecycle, where the user can book a trade from tools like Tempest Manager for the commodity domain, and generate reports using UNIX/Linux commands.
  • Worked on reports, valuation, and confirmation of the booked trade, and making sure that the trade flows properly into the GTRS system with the proper timestamp and required details.
  • Corporations, organizations, and governments rely on Morgan Stanley as a global leader in investment banking.
  • We advise clients on transactions, including mergers, acquisitions, restructurings, initial public offerings (IPOs), convertibles, share repurchases, debt offerings, derivatives, and more.
  • Environment: Selenium, Microsoft Excel, .NET, Confluence, Java, SQL Server, Web 2.0, XML, Oracle, JSON, Mainframe, UNIX, Qwest.

Intermediate QA Analyst / Business Analyst

CIBC
Toronto, Canada
09.2019 - 10.2022
  • Company Overview: CIBC – A Canadian Imperial Bank of Commerce and commonly referred to as one of Big Five Banks in Canada
  • Involved in Analysis of Document in understanding the requirements
  • Creating and developing test scripts using HpUFT
  • Managing the offshore team and communicating with the client and sending them the status report on daily and weekly basis
  • Worked on CRA tax profile update for CIBC Customers
  • Conducting meeting with the client and team
  • Involved both in Agile as well as waterfall projects
  • Developed Test plan and test cases, Test scripts and Test reports on multiple Projects of varying sizes
  • Performed accessibility testing and front-end testing using AODA guidelines
  • Isolate replicate and reports various defects and verify defect fixes Using HPALM
  • Executed and run test scripts and test cases using Katalon
  • Help drive bug prioritization while working with development team and producers
  • Involved in Functional, Regression, End-to-End Testing, Smoke testing and black box testing, validation testing, UAT testing and backend testing
  • Prepared summary report of overall testing status & Defect status
  • Performed Service testing, created test data using Parasoft
  • Provided critical information needed for estimating time and resources required for testing and supporting various releases
  • Provided effort variance, schedule variance & defect density to the senior management for influencing decisions
  • Performed manual testing using Jira, QTest for Jira management and CONFLUENCE
  • CIBC – A Canadian Imperial Bank of Commerce and commonly referred to as one of Big Five Banks in Canada
  • Environment: - Jira, HPUFT, Java, Confluence, DevOps, .Net, HPALM, Microsoft Excel, Microsoft Office- Load-runner, Devops, node.js, JSON, Parasoft, Katalon

QA ANALYST

BELL CANADA
Toronto, Canada
05.2018 - 09.2019
  • Company Overview: Bell is a leading telecom and media company providing services all over Canada
  • Experience in QA Agile Testing with extensive knowledge of agile software testing and development lifecycle
  • Amended daily scrum meetings and participated in weekly planning meetings
  • Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications
  • Experience in automating the test scripts using Selenium WebDriver, Grid with TestNG
  • Automated the test scripts using Selenium
  • Created and verified web services API requests, SOA Protocols
  • Involved in testing application on Simulator to make sure it works as designed
  • Requested simulated devices from Device Anywhere for testing the functionality and integration of the Mobile application
  • Tested Mobile application on different Emulator from vendor websites like Apple, Google Nexus and Android Devices
  • Performed database testing using mainframe server
  • Performed Accessibility testing on mobile devices
  • Perform API testing using SOAPUI
  • Involved in testing the Integration between Account, Bill payment, Transfers and statements on different phone hardware like Android, iPhone
  • Bell is a leading telecom and media company providing services all over Canada
  • ENVIRONMENTS: - Selenium, Microsoft excel, .Net, Confluence, Java, SQL Server, Web2.0, XML, Oracle, JSON, Devops

QA Analyst

Aldo Retail Company
Toronto, Canada
09.2017 - 04.2018
  • Company Overview: The ALDO Group is a private Canadian corporation that owns and operates a worldwide chain of shoe and accessory stores
  • Analyzed business requirement and involved in creating Test plan and test scenarios to cover overall quality assurance testing
  • Developed new QA documents, including Test Strategy, Test Scenarios, Test Cases and requirements traceability documentation for Functional, System Integration SIT
  • Created Test scenarios and Test Cases from the requirements by applying both positive and negative conditions
  • Extensive experience in testing applications on Adobe AEM and experience on workflow validation
  • Perform Omnidial testing, API, server error testing using Postman
  • Automated and run UI test scripts using AEM framework
  • Developed and executed Functional, Integration and Regression Test cases using Katalon
  • Reviewed, updated and prioritize existing test cases for Automation
  • Prepared Traceability Matrix to match the Requirements with Test Cases and Test Results
  • Logged all the defects identified during testing phase and reported to the development with proper Priorities and Severities
  • Provided the status to the management using Test planning and Test execution status reports
  • The ALDO Group is a private Canadian corporation that owns and operates a worldwide chain of shoe and accessory stores

QA Analyst

TD Canada Trust
03.2016 - 09.2017
  • Company Overview: TD - one of the renowned Banks in Canada
  • Involved in Requirement Analysis and created Test Scenarios as per business requirements
  • Created & updated Functional Test Cases and executed them manually
  • Performed Smoke, Functional, Integration and End to End testing
  • Performed web services testing using Soap UI
  • Wrote SQL queries for back-end database testing
  • Performed Regression testing and retested the resolved issues upon receiving new builds
  • Performed Cross Browser & mobile testing for this web-based application
  • Complete involvement with AEM QA implementation task including accessibility and Adobe analytics
  • Worked as Devops Engineer for multiple development teams, system analysis team to establish a build schedule, provide a guideline for deployment in higher environments and with troubleshooting build failures
  • Implemented CI/CD pipeline using Azure Devops in both cloud and on premises with GIT and Jenkins plugins
  • Perform API testing using Parasoft
  • Extensively involving in the process of retesting the fixed bugs, updating the test cases and Mapped defects and test cases to requirements in the HP Quality Center bugs status in Quality Center (QC)
  • Attended requirement review meetings to ensure that the system meets all primary requirements
  • TD - one of the renowned Banks in Canada
  • Environment - Microsoft excel, .Net, Confluence, Java, SQL Server, Web2.0, XML, Oracle, JSON, Mainframe, Devops

Junior QA Analyst

Wipro Ltd, India
09.2014 - 01.2016
  • Build Use case diagrams and workflow diagrams according to the user requirements
  • Conducted and facilitated JAD, requirement gathering and review sessions with IT and Business
  • Developed high-level and detailed-level requirement documents (BRD)
  • Designed and developed a comprehensive Test Strategy and Test Cases
  • Prepared Traceability Matrix to match the requirements with test cases and test results
  • Developed and executed SQL Queries to check the data updates and Data Integrity in Database
  • Involved in Functional, Integration, GUI, and Database Testing of the application using Quality Center
  • Perform Automation testing using selenium
  • Managed Defect Tracking process using Test Director for Quality Center
  • Worked on weekly reports of the Testing Status
  • Involved in mobile Automation testing using Appium
  • Triage and prioritization of defects
  • Environment - Microsoft excel, .Net, Confluence, Java, SQL Server, Web2.0, XML, Oracle, JSON, Devops, Appium

Education

Bachelors - Bachelor of Computer Applications

Monad University
India
06-2011

Skills

  • Requirement analysis
  • Agile methodology
  • Test case development
  • Automation testing
  • Business analysis
  • Data analysis
  • Defect tracking
  • Documentation skills
  • Salesforce configuration
  • Business case validation
  • Business planning
  • Business process modeling

Timeline

Salesforce QA/Business Analyst

Scotiabank/First Derivatives
05.2023 - 05.2024

Business Analyst

CSA/First derivatives
01.2023 - Current

Senior QA/Business Analyst

Morgan Stanley/ First Derivatives
11.2022 - 05.2023

Intermediate QA Analyst / Business Analyst

CIBC
09.2019 - 10.2022

QA ANALYST

BELL CANADA
05.2018 - 09.2019

QA Analyst

Aldo Retail Company
09.2017 - 04.2018

QA Analyst

TD Canada Trust
03.2016 - 09.2017

Junior QA Analyst

Wipro Ltd, India
09.2014 - 01.2016

Bachelors - Bachelor of Computer Applications

Monad University
Radhika Verma