Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier (Part-Time)
Gyros and More
Windsor, Canada
11.2024 - Current
Managed daily cash and card transactions, ensuring accuracy in billing processes.
Delivered friendly customer service, promptly addressing inquiries and resolving issues.
Handled product returns, exchanges, and refunds per store policies.
Maintained cleanliness and organization of checkout area to enhance dining experience.
Collaborated with team members to ensure seamless service during peak hours.
Resolved customer complaints professionally, fostering satisfaction and loyalty.
Ensured organization and cleanliness of front counter and dining area.
Warehouse Associate
Canadian Tire
Windsor, Ontario
05.2024 - 10.2025
Maintained inventory accuracy by conducting regular stock checks and organizing items.
Followed safety protocols to ensure a secure working environment for all staff members.
Collaborated with team members to complete tasks efficiently during peak hours.
Assisted in packaging products for shipment, ensuring proper labeling and documentation.
Communicated effectively with supervisors regarding inventory levels and equipment needs.
Kept work areas clean and organized to promote a safe and efficient workflow.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Trainee Intern
Cooperative Bank
Kottayam
06.2022 - 07.2022
Assisted customers with banking inquiries, deposits, and withdrawals to enhance service quality.
Processed financial transactions accurately and efficiently, ensuring compliance with regulations.
Provided operational support through administrative tasks, data entry, and file management.
Collaborated with senior staff to resolve customer issues and operational challenges.
Acquired hands-on experience across various banking functions and systems for continuous improvement.
Education
Post Graduation Diploma - International Business Management - Logistics System
St. Clair College
Windsor, Canada
07.2025
Bachelor of Commerce - Finance & Taxation
Mahatma Gandhi University
Kerala, India
05.2023
Skills
Microsoft Office proficiency
Customer service excellence
Inventory management
SAP software expertise
Analytical skills
Attention to detail
Team collaboration
Effective communication
Confidentiality practices
Problem solving
Certification
SAP
Food Handler
Languages
English, IELTS: Overall 6
Malayalam, Native
References
References available upon request.
Timeline
Cashier (Part-Time)
Gyros and More
11.2024 - Current
Warehouse Associate
Canadian Tire
05.2024 - 10.2025
Trainee Intern
Cooperative Bank
06.2022 - 07.2022
Post Graduation Diploma - International Business Management - Logistics System