Radhika Rathi
Calgary,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven to support continuous improvement and efficiency. Enhance team performance and maximize customer satisfaction by strategically managing calls and creatively implementing process improvements. Highly adaptable individual with capacity to succeed in fast-paced changing workplace settings. Excellent interpersonal skills with the ability to communicate effectively and confidently with different audiences at various levels of the organization.
Overview
3
3
years of professional experience
Work History
Partnership Associate
Ujaas Energy Limited
02.2020 - 04.2023
- Communicated with clients for requirement gathering and validation, collected feedback both online and offline
- Acted as the primary point of contact for clients from 9 states, fostering strong and lasting relationships through regular communication and meetings
- Advised clients on products and services, providing comprehensive insights to address their pain points and optimize the value derived from our offerings
- Managed contract renewals, negotiating terms and agreements to secure ongoing partnerships while meeting both client and company objectives
- Monitored and analyzed customer satisfaction metrics, industry trends, and competitor activities; shared relevant insights with clients
- Collected and synthesized client feedback, collaborating with internal teams to implement enhancements and ensure continuous improvement in service
Education
Bachelor of Science - Life Sciences
University Of Allahabad
India07.2019
Skills
- Client Engagement, Consultative Selling, Issue Resolution, Performance Analysis, Client Feedback Integration, Market Intelligence, Team Collaboration
- MS Excel, MS PowerPoint, MS Word, Outlook, DocuSign, Jira, Salesforce, SurveyMonkey
Timeline
Partnership Associate
Ujaas Energy Limited
02.2020 - 04.2023
Bachelor of Science - Life Sciences
University Of Allahabad
Similar Profiles
Radhika RathiRadhika Rathi
Partnership Associate at Ujaas Energy LimitedPartnership Associate at Ujaas Energy Limited
Arun SharmaArun Sharma
Director Sales at Senvion Wind Technology Private LimitedDirector Sales at Senvion Wind Technology Private Limited
Krushang KansaraKrushang Kansara
Senior Executive at Adani Group ( Adani Green Energy Limited & Adani Logistics Limited )Senior Executive at Adani Group ( Adani Green Energy Limited & Adani Logistics Limited )
Natnael YhdegoNatnael Yhdego
Cashier / Customer Service Associate at Popeyes Louisiana KitchenCashier / Customer Service Associate at Popeyes Louisiana Kitchen
Patrick DanososPatrick Danosos
Accounting Intern at Calgary Counselling CentreAccounting Intern at Calgary Counselling Centre