Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
-Provided prompt and friendly service to customers, accurately taking orders and processing payments.
-Prepared food and beverages according to the customer preferences.
-Maintained cleanliness and organization of the counter area, including stocking supplies and cleaning equipment.
-Followed food safety procedures, including proper storage, handling, and disposal of food items.
-Collaborated with team members to ensure smooth operations during peak hours and special promotions.
-Responded to customer inquiries and resolved any issues or concerns in a professional manner.
-Attended a number of calls and online orders and preparing them in a best possible way.
-Increased guest retention by maintaining a welcoming and organized reception area.
-Welcomed customers with friendly greeting, answered general questions, Frequent approaches to the customer to provide them the available food options and our expertise's.
-Attended high-volume phone calls, and online order collation and making sure each order prepares at time.