Radhika Pandya
Toronto
Summary
Dynamic and results-oriented Communications & Risk Management Professional with 10+ years of experience in corporate communications, brand protection, and regulatory compliance. Expertise in strategic messaging, crisis management, and stakeholder engagement to mitigate risk and enhance organizational integrity. Proven success in multimedia content development, workflow automation, and policy implementation to drive impactful change. Seeking the Manager - Communications, Deloitte Global Risk and Brand Protection role to apply my expertise in strategic storytelling, compliance, and risk communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior HR & Risk Communications Manager
Home Services Inc.
05.2023 - Current
- Developed and executed corporate messaging strategies to enhance risk awareness and compliance
- Led multimedia risk awareness campaigns utilizing interactive content and strategic storytelling
- Implemented workflow automation tools to streamline communication processes
- Partnered with design and PR teams to create compelling narratives for risk mitigation
- Developed compelling content for company website and social media channels, driving user engagement and conversions.
Project Manager (Freelance)
01.2023 - Current
- Developed brand risk playbooks and crisis communication guidelines
- Conducted training sessions on compliance and regulatory frameworks for global teams
Business Process & Risk Consultant
Reliance Industries
01.2021 - 04.2023
- Created visual communication strategies for risk and compliance messaging
- Developed global content guidelines ensuring brand consistency and regulatory adherence
- Optimized process automation and workflow improvements to enhance efficiency
- Managed high-stakes projects while maintaining strict adherence to established timelines, budgets, and quality standards without compromising on-risk reduction measures.
IT & Compliance Manager
JD Infosys
01.2014 - 03.2021
- Led crisis response communications leveraging data visualization for effective messaging
- Created interactive learning tools for cybersecurity and confidentiality awareness
- Managed content repositories and intranet platforms for global knowledge-sharing
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Education
Graduate Certificate in Project Management -
Georgian College
01.2024
Graduate Certificate in Information Technology -
Algoma University
01.2024
Bachelor of Laws (LLB) -
Saurashtra University
01.2023
Bachelor of Science - Computer Science
Bharathiar University
01.2014
Skills
- Strategic Communication
- Crisis Management
- Brand Protection
- Reputation Risk
- Regulatory Compliance
- Risk Mitigation
- Confidentiality
- Data Governance
- Multimedia Content Development
- Messaging
- Workflow Automation
- Process Optimization
- Training
- Policy Implementation
- Stakeholder Engagement
- Project Management
- Program Management
- Press releases
Accomplishments
- Increased engagement by 40% through risk awareness campaigns.
- Implemented brand protection strategies safeguarding global reputation.
- Developed visual storytelling techniques to make compliance training more engaging.
- Strengthened crisis communication strategies, ensuring brand-aligned responses.
- Spearheaded workflow automation initiatives to improve operational efficiency.
Languages
English (Fluent)
French (A2 Level, pursuing B2)
Hindi
Tamil
Gujarati
Work Authorization
Eligible to work in Canada
Featured Projects
- Global Risk & Brand Protection Training, Designed risk communication frameworks with multimedia content for Deloitte teams. Developed interactive learning experiences using video storytelling and infographics.
- Crisis Communications Plan for Data Privacy Breach, Created a crisis response toolkit ensuring brand-aligned risk messaging. Designed infographic guides simplifying legal obligations and immediate action steps.
- Optimizing Confidentiality & Privacy Policies, Designed interactive policy manuals for global teams, enhancing engagement. Developed gamified training modules to improve retention in compliance training.
Certification
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- Six Sigma Certification
- Certified ScrumMaster (CSM)
- Google Project Management, Professional Certificate – Coursera and Google.
Timeline
Senior HR & Risk Communications Manager
Home Services Inc.
05.2023 - Current
Project Manager (Freelance)
01.2023 - Current
Business Process & Risk Consultant
Reliance Industries
01.2021 - 04.2023
IT & Compliance Manager
JD Infosys
01.2014 - 03.2021
Graduate Certificate in Information Technology -
Algoma University
Bachelor of Laws (LLB) -
Saurashtra University
Bachelor of Science - Computer Science
Bharathiar University
Graduate Certificate in Project Management -
Georgian College
Similar Profiles
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
Julie WhiteJulie White
Installation Coordinator at The Home Depot Home ServicesInstallation Coordinator at The Home Depot Home Services
Angie ByrdAngie Byrd
Installation Service Coordinator at Home Depot at Home ServicesInstallation Service Coordinator at Home Depot at Home Services
Om AgravatOm Agravat
Inside Sales Representative at Hp IncInside Sales Representative at Hp Inc
Jamie NaundorfJamie Naundorf
E.N.G Technician at CTV National NewsE.N.G Technician at CTV National News