Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Radhika Mehta

Romford ,London

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonalds
10.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Oversaw loading and unloading of packages in warehouse.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Crew Member

McDonalds
08.2019 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Stocked shelves to organize aisles in assigned department.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Level 1 - Understanding Schools As Organisations

Cache
London , Il

Level 1 - Teacher System And Child Care

Redbridge College
Uk
10.2021

Master of Arts - Political Science

Guru Nanak Dev University
Punjab, India
05.2008

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Punctual and Reliable
  • Relationship Building
  • Quality Assurance
  • Inventory Control
  • Problem-Solving
  • Conflict Resolution

Certification

  • Disclosure & Barring Service [ENHANCED CERTIFICATE].
  • Certified ,McDonald's University london Diploma for Leadership Transition Course.
  • First Aid/CPR Level C with AED Certification, May 2022.

Languages

English
Hindi
Punjabi

Timeline

Shift Manager

McDonalds
10.2022 - Current

Crew Member

McDonalds
08.2019 - 10.2022

Level 1 - Understanding Schools As Organisations

Cache

Level 1 - Teacher System And Child Care

Redbridge College

Master of Arts - Political Science

Guru Nanak Dev University

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Radhika Mehta