Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Forever 21
Calgary, AB
10.2023 - Current
Payroll, Dayforce, Hiring, Scheduling, Timesheet, Loss Prevention, Staffing, bank deposits.
Implemented effective sales tracking systems to monitor progress and make data-driven decisions for improvement.
Maintained open lines of communication between management, staff, and clients to ensure seamless service delivery.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Security Guard
Genesis
Vancouver, BC
01.2021 - 10.2023
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to emergency situations to assess and deflect issues.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Guard
Black Bird
Vancouver, BC
03.2018 - 08.2020
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Completed full building and grounds patrols to spot and investigate concerns.
Examined doors, windows and gates to verify security.