Radha Shania Reddi
Cashier/Customer Service Experience
Kitchener,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
11
11
years of professional experience
Work History
Accounts Clerk
Supreme Court Of Judicature
Georgetown
03.2013 - 12.2020
- Prepared clear, concise and accurate financial reports and forms for use by departments
- Received payments from customers via cash and check
- Balance revenue Cash Book (debit&Credit) and suitors (bail bond) accounts daily
- Verified and posted account transactions to prepare checks and maintain accounting ledgers
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks
- Prepare bank reconciliation statement monthly (suitors&revenue account)- reconciled or entered report discrepancies found in financial records
- Accessed financial information to answer questions and gather details about specific accounts(bail Bond)
- Prepared month-end closing entries for detailed reporting and recordkeeping
- Compiled annual audit reports to provide transparency for Government Of Guyana
- Reduced financial discrepancies by accurately managing accounting documentation(general ledger& cash book)
- Applied mathematical skills to calculate totals, check figures, and correct problems with files
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, and disbursements.
Administrative(Legal) Clerk
Supreme Court Of Judicature
Georgetown
03.2013 - 12.2020
- Developed organizational filing systems for confidential customer records and reports
- Prepare and check all Court Files for Presiding Magistrate
- Prepare warrants issued by Magistrate and check for accuracy of same recording to the Magistrate ruling legislative requirements
- Coordinate with state prosecutor
- Record daily reports of Cases(Trial, Dismissed ETC)
- Prepare monthly reports of all Cases status
- Prepare notice for Jury panel
Cashier/Customer Service Experience
Walmart
Kitchener, Ontario
07.2023 - Current
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.(walmart mastercard program)
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Associate
Walmart
Kitchener, ON
12.2021 - 07.2023
- Worked closely with sales associates to complete tasks
- Handled shift overstock, restocking and inventory control
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities
- Assisting Customers with purchasing decisions, locating merchandise, resolving issues and concerns.
Customer Service Representative
Kitchener, ON
11.2022 - 01.2023
- Opened and Closed customer accounts by recording account information into job-related software
- Executed wire transfers of funds in compliance with banking best practices(internal&external)
- Maintained customer data confidentiality while inputting information into system
- Informed customers of procedures for depositing checks and applying for ATM cards
- Used customer and bank records to investigate and correct errors upon customer request
- Issued and redeemed money orders, cashier checks and traveler's checks
- Bill payment
- Disputed Transaction
- Balance inquiry
- Online access
- Name & Address change of Customer's profile
Education
Bachelor of Science - Public Management
University Of Guyana
Jul 2015
High School Diploma - undefined
Berbice High School
Jul 2009
Skills
- Verbal and Written Communication
- Supply and Inventory Management
- Training and Development
- Problem-Solving
- Work Planning and Organization
- Administration and Reporting
- Customer Service
- Retail Management
- Rules and Regulations
- Order Processing
- Attention To Detail
- Cash Register Operation
- Refund Handling
- POS Inventory System Operation
- Rewards Programs
- Customer Complaint Resolution
- Sales and Promotions
- Billing and Payment Processing
- Coupon Redemption
- Monetary Transactions
Timeline
Cashier/Customer Service Experience
Walmart
07.2023 - Current
Customer Service Representative
11.2022 - 01.2023
Associate
Walmart
12.2021 - 07.2023
Accounts Clerk
Supreme Court Of Judicature
03.2013 - 12.2020
Administrative(Legal) Clerk
Supreme Court Of Judicature
03.2013 - 12.2020
Bachelor of Science - Public Management
University Of Guyana
High School Diploma - undefined
Berbice High School
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