RADHA RANI GUPTA
BRAMPTON,ONTARIO
Summary
Experienced recruitment and client service professional with 4+ years in managing hiring processes. Demonstrated success in resolving customer issues and building strong relationships. Noted for adaptability and clear communication. Open to HR coordination, talent acquisition, or customer support roles.
Overview
8
8
years of professional experience
Work History
Patient Relationship Executive
Better Health Management Inc.
Brampton, ON
01.2024 - 04.2025
- Facilitated front-line patient communication via phone, email, and in-person interactions.
- Scheduled and confirmed appointments to optimize clinic operations.
- Accurately maintained confidential medical and personal data.
- Resolved patient inquiries and concerns with professionalism and empathy.
- Contributed to team training and enhanced internal communication processes.
Recruitment Consultant
Careerist Management Consultant
Delhi
06.2021 - 05.2023
- Led the full-cycle recruitment process across multiple roles and industries.
- Conducted sourcing through platforms like LinkedIn, Monster, Naukri, and Shine.
- Maintained applicant tracking systems (Workday), and met hiring deadlines.
- Screened candidates for fitment, and aligned hiring strategies with client goals.
Talent Acquisition Executive
InnoServ Solutions Pvt. Ltd.
12.2020 - 06.2021
- Sourced and recruited trainers and consultants for corporate clients across India.
- Coordinated training sessions and tracked progress for top clients, including Oracle and Capita.
- Managed vendor relationships, and post-training invoicing coordination.
- Built and maintained an in-house trainer database.
Recruitment Consultant
HirePro Consulting Pvt. Ltd.
08.2017 - 03.2019
- Facilitated campus recruitment drives for prominent clients.
- Coordinated candidate assessments, interviews, and feedback reporting efficiently.
- Managed logistics and technical setups during recruitment events to ensure smooth operations.
Education
MBA - Human Resources
Bharati Vidyapeeth Deemed University
India01.2019
BBA - Marketing & HR
GLA University
India01.2017
Skills
- Recruitment and talent sourcing
- HRMS and applicant tracking systems
- Patient interaction and customer service
- Call handling and CRM tools
- Conflict resolution and communication skills
- Microsoft Office proficiency
- Efficiency in multi-tasking and organization
- Handling of confidential information
- Customer relationship management
- Service assistance
Languages
4,4,
Languages: English, Hindi
Additional Information
- Open to full-time, hybrid, or remote roles
- Eligible to work in Canada
<Enter your own>
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Patient Relationship Executive
Better Health Management Inc.
01.2024 - 04.2025
Recruitment Consultant
Careerist Management Consultant
06.2021 - 05.2023
Talent Acquisition Executive
InnoServ Solutions Pvt. Ltd.
12.2020 - 06.2021
Recruitment Consultant
HirePro Consulting Pvt. Ltd.
08.2017 - 03.2019
MBA - Human Resources
Bharati Vidyapeeth Deemed University
BBA - Marketing & HR
GLA University
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